Dentrix Ideas

1 Vote

online payments on accounts with out balance.

I have had several online payments completed, either through our website or on a statement that has already been paid, on accounts that have a $0.00 balance. I'm not sure if this is spouse paying a balance their partner already paid or they aren't...

Created 25 Jul 14:03 by Evolve Family

Revenue Cycle Management (Dentrix Pay, QuickBill)

0 Needs review
277 Vote

Batched claims not sent to Insurance report

Include batched claims that were never sent in the Insurance claims to process report

Created 09 Jul 04:15 by Guest

eClaims / Insurance / Reporting

39 Future consideration
5 Vote

Need envelopes in billing statements

Why has Quick Bill stopped including return envelopes with our billing statements? Not having a return envelope is going to delay payment. Patients have been receiving return envelopes for years and years. It reflects poorly on our offices. It loo...

Created 09 Jun 22:40 by Tami Kepel

Revenue Cycle Management (Dentrix Pay, QuickBill)

5 Needs review
1 Vote

Practice Pay payments default to Head of House

Card payments processed through Practice Pay currently post to the head of house, even if the patient is selected when posting the payment. The payment needs to post to the correct patients ledger. Having to go back to the ledger for the head of h...

Created 15 Jul 19:46 by Sarah Marciniak

Revenue Cycle Management (Dentrix Pay, QuickBill)

0 Needs review
4 Vote

NEED ENVELOPES IN STATEMENTS

MY COLLECTIONS HAS DECREASED SIGNIFICANTLY SINCE THERE ARE NOT ENVELOPES IN BILLING STATEMENTS. Also I have more fees with credit cards because there are no envelopes to send in a payment with

Created 03 Jun 15:02 by Guest

Revenue Cycle Management (Dentrix Pay, QuickBill)

1 Needs review
7 Vote

Add a feature where you can attach individual ledgers for each family member as an electronic invoice email.

Patient's with multiple family members are usually confused as to which family member has the balance and are reluctant to pay on time. It affects our collection department and our goal for the day.

Created 13 Nov 21:15 by Guest

Revenue Cycle Management (Dentrix Pay, QuickBill)

0 Needs review
6 Vote

PRINT $0 PAID ON THE QUICKBILL MAILED STATEMENT IF INSURANCE PAID $0!!!

Currently, the ebill/quickbill statements that are mailed to our patients from our eservices subscription do not show a $0 payment from the insurance company in the amount column if the insurance plan makes a $0 payment towards procedures on a D.O...

Created 11 Dec 20:54 by Guest

Revenue Cycle Management (Dentrix Pay, QuickBill)

0 Needs review
2 Vote

RCM Dashboard Worldpay Sync

The RCM Dashboard data is not in real time, or even close. It is sometimes 2.5 hours behind, which doesn't allow us to close out our daily deposit until the next morning. We need to be able to sync the data or force a daily close to sync the at th...

Created 29 Apr 17:52 by Guest

Revenue Cycle Management (Dentrix Pay, QuickBill)

0 Needs review
1 Vote

Be able to set up payment agreements without a credit card terminal

No description provided

Created 13 Jun 22:58 by Guest

Revenue Cycle Management (Dentrix Pay, QuickBill)

1 Needs review
18 Vote

CLAIMS! Go back to NEA attachments VS the new CHC

Converting from NEA to CHC has caused many glitches and delays in claims processing for all of our offices. Many of the insurance carriers are not receiving the attachments sent with electronic claims now that they are CHC. Please revert back to NEA!

Created 25 Aug 18:55 by Guest

eClaims

5 Needs review