PLEASE UPDATE AND COMBINE ALL FEATURES TO ONE!! We recently switched over from Weave to P.E and pretty disappointment with this new feature. I think if Dentrix can up their game and update to one it would be perfect. With weave we were able to do it all through the desktop app and mobile app, the only time I logged in to online portal was to send a marketing ad or check on other reports.
features we used in one was:
USE Same office phone number for texting and call recording
Does not limit in length of texting
recognize business days so sends correct appointment reminders
can create text templates through the texting area
Can create our own recare/ reminder templates and our own wording
view Call log and call directly
Separate tabs for ALL text and Unread text
Separate tabs for ALL Calls/ Voicemails and Missed Calls
listen to call recordings on the app
call directly from app on all calls
can text all numbers even inactive patients
check reports on the app
change office hours/ change voicemails
able to view the actual appointment view on the mobile app
can view patients photo that is connected on dentrix
create follow up text for future dates.
I'm sure I'm missing some but I would love for Dentrix just to create one app for it all and not have to log on to the dentrix hub or go to connect and make the mobile app look more like the desktop app and be able to view appointment book.