Dentrix Ideas

1 Vote

Ability to see your password as you are typing it in...

Being able to see your password as you are typing it in to Patient Engage modules would be a huge help (for example, the Dentrix Hub, Patient Engage Live, Patient Engage Mobile, etc...). The little eye (or something similar) on one side of the pas...

Created 27 Mar 18:32 by Guest

Patient Engage Live & Mobile

0 Needs review
2 Vote

Choose family member from drop down list in PhoneSight/Pt Engage Live pop-up

Currently, when a patient (Mother) calls the office, one of their minor children's names will display on the Pt Engage Live/PhoneSight op-up. Next to the displayed patient's name, there is a button for the list of family members in the same family...

Created 26 Feb 20:18 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Patient Engage Hub

Changing over from Lighthouse to Patient Engage. 2 issue right away. When I text a patient about an open appt the message says for the pt to call the office to accept...WHYYYYYYY I am trying to get less calls. Plus many pts have the ability to res...

Created 20 Feb 20:03 by Chrislena Middleton

Patient Engage Live & Mobile

0 Needs review
17 Vote

Patient Engage Live+ PE mobile= Dentrx Hub + Go to Connect

PLEASE UPDATE AND COMBINE ALL FEATURES TO ONE!! We recently switched over from Weave to P.E and pretty disappointment with this new feature. I think if Dentrix can up their game and update to one it would be perfect. With weave we were able to do ...

Created 02 Sep 14:41 by C V

Patient Engage Live & Mobile

7 Future consideration
7 Vote

Very frustrating. Two Way Text & to start a conversation should be combined. Having 2 is a waste of time. They don't always work.

No description provided

Created 02 Mar 14:28 by Nancy K

Patient Engage Live & Mobile

0 Needs review
9 Vote

Send notifications when known software issues are happening.

Please considering sending out notifications to offices in regards to known software issues (Patient Engage, E-prescribe, etc). I spent 40 minutes on hold to be told there was a known issue with Patient Engage and they are working to resolve with ...

Created 02 Jun 15:27 by Guest

Patient Engage Live & Mobile

2 Needs review
4 Vote

Patient Engage Communications Different Languages Compatibility

Many of our patients are Korean, so we would like to communicate with them in both Korean and in English. In Patient Engage communications (welcome, thank you messaging, etc.), the Korean language is unable to save and gets broken when saved (Ex: ...

Created 01 Dec 18:46 by Guest

Patient Engage Live & Mobile

1 Needs review
3 Vote

It would be nice to have the text phone number reroute to the office number

Patients like convenience and since the text phone number is completely different from the office number, it would be nice for the text phone number to reroute to the office number. Patients want to be able to save the number and just call it. Ins...

Created 05 Mar 15:48 by Guest

Patient Engage Live & Mobile

0 Needs review
5 Vote

Patient Engage

Please have more character options added to text options. We currently only have a limit of 50 characters and that is never enough so we end up sending messages in 3-4 texts per patient. Major inconvenience.

Created 12 Jun 20:09 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Patient engage

Add a feature that help us to send office promotions to an específic patients without going throughout a big list. Currently you have to manually text each patient one at a time or send a text to all patients. We should be able to text only the pa...

Created 14 Nov 03:22 by Guest

Patient Engage Live & Mobile

0 Needs review