confirm appointments from phone if a message is left request the patient to call us back to confirm. we are still calling to many patient the day before because they aren't calling back to confirm.
Text reminders for multiple family members. Light house 360 when we had them would send one message with all family members first names and whoever had the first appointment time. With dentrix we have had patients not show up with all family members or they come at the wrong time because they only get one text message on a phone number per a day.
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