One of the most dangerous time for software to become unstable, crash, and lose data is during a software update. For the past decade, I made sure to apply a software update only during downtime after checking that we have an up-to-date good backup copy. I made heavy use of Defer Update feature. In fact, I wish there was a Defer Update for 1 year option.
Recently, Dentrix appears to start installing updates automatically. This will increase the likelihood of running into problems in the future.
Please provide a way to disable automatic updates. We would like to maintain control over when we update our software.
In the Update Manager (auto launched after an update runs or found under Help | About | Check for Updates), one can customize when updates are installed. Please note that Dentrix is committed to improving quality as we push to the future with smaller, more managable updates that create less impact when installed. Here is an article with details https://hsione.force.com/dentrix/s/article/G7-6-Enhanced-Automatic-Downloads. If you have further questions, please contact our support department.