the last update (that we will ever do) made it impossible to archive people becuz of active ledger balances (that is how we were told to do it many moons ago, but it takes major TIME to go "adjust" everything out on their ledger to get it to zero (since u made it connecting individual payments to individual producers ugh) and its screwing up my monthly reports with all that adjusting plus patients can see it. if we could PICK what we want from updates, we could choose whether to COMPLETELY RE-ARRANGE OUR SOFTWARE and opt out of such craziness. Sorry.
Thank you for the suggestion. our apologies for the struggle this has placed on the practice. our support team is happy to assist you with simplifying this process and cleaning up ledger balances if you are in need.