Dentrix Ideas

Service level updates

Will there ever be a version of Dentrix that does not require admin level permissions for updates at the client level at least? Coming in when updates have run on the server only to hear from hygienists expressing displeasure about updates that they cannot run is always a pleasure. It always seems to be on a Monday too.

  • Guest
  • Dec 18 2023
  • Needs review
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  • Guest commented
    14 Jul 20:23

    It's mind boggling what Henry Schein has done. You couldn't use for years as a regular without hacks and they finally fix that and what do they do a couple of years later? They implement a forced update mechanism that doesn't work unless your Dentists are workstation admins. Pure incompetency.