Dentrix Ideas

Family File Assignment of Benefits - Admin Permissions Only

Dentrix needs to add a permissions feature to the Office Manger > Maintenance > Practice Set-Up > Passwords >User Password Set-up for Assignment of Benefit. This will allow / disallow certain employees from changing the Assignment of Benefit from the practice to the patient.

We have had a disgruntled employee uncheck all the Family File > Signature on File > Assignment of Benefits for all dental claims sent. This caused the Assignment of Benefits to be mailed to the patients for almost 4 - 6 weeks before we realized what she did. It has been impossible to retrieve this money from the patients and has cost our pratice almost 6 figures, hurt our cash flow and forced us to take out a line of credit from the bank just to survive. This feature need to be implemented immediatly!!!!!

  • Guest
  • Aug 13 2023
  • Needs review
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