Most dental offices are not open 7 days a week and do not have someone who can come in every day to click process credit card autocharges. The autocharge feature is useless in dentrix and i have been having to go to access my iq and manually setup autocharges, so the website can charge the credit card whatever day it is due. We have to manually enter the patients information into accessmyiq and then also have to login to accessmyiq daily to check if the charges went through and then manually enter the payments into dentrix ledger and save the receipt into document center. This is a huge inconvenience and waste of time.
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