Dentrix Ideas

Remove automatic deductible when entering insurance payment

Its really frustrating that the new update includes Dentrix assuming where the deductible will apply. I used to be able to speed through entering payments, but now I have to determine where insurance is taking the deductible from AND make sure that it's not being auto-deducted from another code by the system. Its a huge inconvenience and waste of time.

Switch it back to the way it was and add a box for the deductible when itemizing instead of where you enter the check number.

  • PB
  • Mar 8 2023
  • Needs review
  • Attach files
  • Kirk DentrixUserfor13years commented
    16 Mar, 2023 08:55pm

    This. Ever since the update, Dentix assumes incorrectly that the deductible applies to a code which doesn't match the right code on the insurance Explanation of Benefit. Plus, Dentrix will applie the deductible on D4910 when often times it should not apply.