Dentrix Ideas

1 Vote

Add a note to the bottom of the time clock report

Recently I attended a 2026 Labor Law meeting and it was highly recommended that each employee attest to their hours by signing their time clock report daily and/or each pay period. This ensures that each employee has taken their breaks and lunch b...

Created 17 Dec 20:38 by Guest

Timeclock

0 Needs review
1 Vote

Dentrix Eligibility

Hi! We have been using the dentrix eligibility and so far so good, but we've notice that when a plan will be terminated at the end of the month, the little eligibility "E" is already marked red. Is there a way to change it to orange or a different...

Created 17 Dec 18:00 by Guest

Insurance

0 Needs review
1 Vote

Toggle between providers to send scripts.

I am responsible for sending prescriptions for three providers, often totaling 10–50 prescriptions per day. Dentrix currently requires logging completely out and closing all windows to switch between providers, which takes several minutes each tim...

Created 17 Dec 17:02 by Guest

General

0 Needs review
1 Vote

Disable setting appointments with CC to auto set as ASAP status

When making new appointments can we disable the feature where if there is a continuing care attached it will set the status as ASAP. Really labor intensive to have this et up manually always whenever a new patient or an old patient will have a new...

Created 16 Dec 20:43 by Venus COrnette

Scheduling

0 Needs review
1 Vote

Patient alerts on schedule should show above Patient name

When multiple alerts are present a patients first name can be cut off forcing you to hover over the block and wait. Moving the alerts above the Patients name could help alleviate this.

Created 16 Dec 15:19 by Guest

Appointment Book

0 Needs review
2,334 Vote

Add a third insurance (tertiary) for a patient.

Add the ability to set up a third (tertiary) insurance in the patient's Family File, and even a fourth (quaternary). This is increasingingly important because so many people are picking up Aflac's supplemental insurance. This is also needed for wh...

Created 09 Jul 04:37 by Guest

Insurance

201 Gathering Feedback
2,122 Vote

Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Allow users to edit an insurance claim in history. Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Created 09 Jul 04:54 by Guest

Claims / Insurance

109 Future consideration
6 Vote

Option to delete multi-codes that were added in with update.

I would like the option to delete multi codes that were added with the new update. As they interfere with the ones we typically use.

Created 09 Dec 15:46 by Guest

Office Manager

4 Needs review
1,622 Vote

Option to calculate/show discounts and write-offs on Treatment Plan

Add a column to the Treatment Planner that calculates and shows discounts or write-offs. Show credit adjustments as part of the treatment plan (cash discounts). Wants to be able to see adjustments as part of the treatment plan financing without ad...

Created 09 Jul 04:46 by Guest

Ledger / Treatment Plan

136 Future consideration
9 Vote

Automated Collections Process Needed

When processing statements, we currently have to manually track and send patients to collections. This process is time-consuming and leaves room for human error because we have to remember which patients have reached the collections threshold. As ...

Created 03 Dec 19:02 by Guest

Statements

2 Needs review