Check for patient duplicates before adding new patient
When you fill out the "Enter New Patient Information" fields and press "OK", it would be nice for Dentrix to check the fields with existing patient information in the database. If it finds a duplicate, or even 75-80% similar, it will ASK if we are sure we want to create that new patient, just in case the new patient is an existing patient's son that has the same name and address. This will prevent adding any duplicate patients and would make life A LOT easier. Thank you!
My front office staff duplicates patients on a consistent basis and it is exhausting. Once things are entered into the file the duplicate patients xrays, clinical notes cannot be transferred and the duplicate patient cannot be deleted. We need the system to recognize by date of birth because most patients know their date of birth is a requirement but refuse to give SS numbers. This feature would alleviate so many duplicate patients in the system.
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Many patients do not want to give out their social security number! Need a different way to identify the patient is already in the system to prevent dual patient entry!
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Also have it look at archived accounts
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I think this would be a fantastic addition. If it's not feasible, at lease a date of birth option in the New Patient information dialog box when scheduling a NP appointment.
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Including archived ot inactive patients
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Researching by date of birth would be another way to search for duplicate patients.
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