Dentrix Ideas

1 Vote

Drop down of saved claim remarks for insurance adjustments.

When making an adjustment on a claim, it would be nice to have a drop down of saved explanations for why the adjustment was being made.

Created 11 Nov 17:23 by Guest

Needs review
1 Vote

Sending Dental Instructions to Patients Via Dentrix Forms

It would be nice to be able to send dental information to specific patients as a form. For example, Pre-Op, Post-Op, and Sedation instructions. If a patient is scheduled for dental surgery and has questions regarding preparation, it would be nice ...

Created 11 Nov 17:15 by Guest

Patient Forms

Needs review
1 Vote

Appointment Book Shortcut Keys Stop Working

In the Appointment Book, if you use the quick buttons for the +1 Day, +1 Week, +1 Month, etc, the hotkeys keys for the same actions no longer work. You need to de-select out of the Appointment Book window and then select it again to get the hotkey...

Created 10 Nov 20:14 by Guest

Scheduling

Needs review
1 Vote

Workaround for when allowed amount is $0 just this time

On some pre-estimates, a procedure will be denied on a particular tooth for frequencies, etc. So we enter $0 payment, but that procedure normally has an allowed amount of $36 and a payment table amount of $139, so when we open the treatment planne...

Created 10 Nov 19:01 by Guest

Dental Insurance Benefits and Coverage

Needs review
1 Vote

MFA for Dentrix Modules

Requesting native Multi-Factor Authentication (MFA) for Dentrix Desktop modules. Support should include authenticator apps (Microsoft Authenticator/Google Authenticator), TOTP codes, push notifications, trusted devices, role-based MFA enforcement,...

Created 10 Nov 13:53 by Guest

Permissions

Needs review
2,412 Vote

Add a third insurance (tertiary) for a patient.

Add the ability to set up a third (tertiary) insurance in the patient's Family File, and even a fourth (quaternary). This is increasingingly important because so many people are picking up Aflac's supplemental insurance. This is also needed for wh...

Created 09 Jul 04:37 by Guest

Insurance

Future consideration
2,179 Vote

Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Allow users to edit an insurance claim in history. Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Created 09 Jul 04:54 by Guest

Claims / Insurance

Future consideration
1,664 Vote

Option to calculate/show discounts and write-offs on Treatment Plan

Add a column to the Treatment Planner that calculates and shows discounts or write-offs. Show credit adjustments as part of the treatment plan (cash discounts). Wants to be able to see adjustments as part of the treatment plan financing without ad...

Created 09 Jul 04:46 by Guest

Ledger / Treatment Plan

Future consideration
1,510 Vote

Task list reminders

Would like to be able to schedule reminders that display. For calls to be made, letters and reports to be printed, and various tasks, and the ability to check them off as they are done (could be added to Office Journal). Specify which provider or ...

Created 09 Jul 04:40 by Guest

Office Journal / Practice

Future consideration
1,311 Vote

Check for patient duplicates before adding new patient

When you fill out the "Enter New Patient Information" fields and press "OK", it would be nice for Dentrix to check the fields with existing patient information in the database. If it finds a duplicate, or even 75-80% similar, it will ASK if we are...

Created 09 Jul 04:15 by Guest

Scheduling

Future consideration