Dentrix Ideas

Add a third insurance (tertiary) for a patient.

Add the ability to set up a third (tertiary) insurance in the patient's Family File, and even a fourth (quaternary). This is increasingingly important because so many people are picking up Aflac's supplemental insurance. This is also needed for when a child's parents are divorced and have remarried, and both parents and/or step parents have insurance coverage for the children.
  • Guest
  • Jul 9 2019
  • Planning to Implement
  • Jun 17, 2021

    Admin response

    Thank you all for the feedback! This feature is currently on our road map, but it is a bigger project than would appear to the casual eye. We’re already working on it, but our first opportunity to release it will be sometime next year. We hope you understand.

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  • Guest commented
    16 Oct 10:16pm

    If you participate with that tertiary plan, you MUST submit on behalf of the patient as most contracts state. This would actually be a good feature.

  • Guest commented
    13 Oct 10:22pm

    NO! that just makes extra work. Quote them on two and give them the info to do it themselves. SHESH

  • Lisa Sain commented
    4 Oct 01:17pm

    The ability to add and track a tertiary and quaternary insurance is NECESSARY. Can we please get an update of the software with this addition?? and a realistic if not actual timeframe for implementation?? It would make billing so much easier. Thank you for your effort.

  • Maggie England commented
    22 Sep 04:26pm

    Can you please update? I worked with Open Dental for 7 years and they have had this feature for 10+ yrs. How is Dentrix so far behind??? I'm about to recommend we convert to Open Dental at this point since they are ahead in almost EVERY way.

  • Rebecca Brown commented
    20 Sep 08:20pm

    OK. So you posted on June 17, 2021 that you were planning to implement the ability to track tiertary and quarternary insurance. You said it will be sometime "next year." Well it is "next year." In fact, it's September and "next year" is almost gone. What is the update on this?


  • Guest commented
    22 Apr 04:51pm

    When can we get a third insurance feature added to the Dentrix program.? As we have many patients that have a 3rd ins.

  • Nicola A commented
    24 Mar 09:29pm

    I cannot believe this has not been done yet...at least 5 yrs ago I spoke to a rep about this wehn we used Easy Dental, now Dentrix and still no ability.


  • Guest commented
    2 Mar 08:33pm

    There is no ability for Tertiary or Quaternary insurance providers. This needs to be setup.

  • Guest commented
    16 Dec, 2021 07:55pm

    THIS HAS REALLY BECOME NECESSARY! MANY OF OUR PATIENTS ARE COVERED BY 3 DENTAL INSURANCE COMPANYS.

  • Guest commented
    29 Jun, 2021 10:30pm

    We had dentrix for almost 20 yrs now and i actually requested this long time ago. We're still using G5 coz some of the feature is not really necessary and the feature we need at this time is to add the third and fourth insurance. We do not have any other problem so only the insurance.

  • Guest commented
    15 Jun, 2021 09:00pm

    So in 2 years you still can't come up with the ability to add a 3rd insurance? How long could this possibly take? We have so many patients with 3 and 4 insurances and hand billing is time consuming. Can we get an update on this please?

  • Brian M King commented
    20 Apr, 2021 02:29pm

    The admin response is from 2019 when is this going to be implemented??? I have so may patients with tertiary insurance and even have some with a quaternary! This is one of Dentrix's main flaws!


  • Guest commented
    31 Mar, 2021 10:48pm

    We are only billing 2 insurances, since that is all that is available. It does take forever to get paid by 2ndary insurances, i can only imagine how long a 3rd and 4th one would take to pay. If the patient has more than 2 insurances we give them a printed claim or ledger printout to submit to their 3rd or 4th dental insurance or Aflac for reimbursement sent directly to them

  • Guest commented
    25 Mar, 2021 10:16pm

    What does everyone do since this isn't a feature we have? I'm about to mail this claim out to their third insurance but how do you make it reflect in their ledger without being able to batch a claim to the third insurance?

  • Guest commented
    9 Mar, 2021 07:34pm

    This original request is from almost 2 years ago. When will the ability to add a 3rd and/or 4th insurance plan to a patient's file be available??

  • Guest commented
    18 Feb, 2021 02:16pm

    Please add this feature it would make life easier for the office staff


  • Guest commented
    20 Jan, 2021 04:35pm

    This add was to take place 2 years ago.

    Any updates for us?

  • Guest commented
    30 Dec, 2020 05:17pm

    Please add this feature!

  • Simone commented
    17 Dec, 2020 07:13pm

    Yes, we need this too! Any update on if/when this will happen?

  • Guest commented
    15 Dec, 2020 03:40pm

    Still waiting....

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