Dentrix Ideas

Add a third insurance (tertiary) for a patient.

Add the ability to set up a third (tertiary) insurance in the patient's Family File, and even a fourth (quaternary). This is increasingingly important because so many people are picking up Aflac's supplemental insurance. This is also needed for when a child's parents are divorced and have remarried, and both parents and/or step parents have insurance coverage for the children.
  • Guest
  • Jul 9 2019
  • Planning to Implement
  • Jun 17, 2021

    Admin response

    Thank you all for the feedback! This feature is currently on our road map, but it is a bigger project than would appear to the casual eye. We’re already working on it, but our first opportunity to release it will be sometime next year. We hope you understand.

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  • Guest commented
    29 Jun 10:30pm

    We had dentrix for almost 20 yrs now and i actually requested this long time ago. We're still using G5 coz some of the feature is not really necessary and the feature we need at this time is to add the third and fourth insurance. We do not have any other problem so only the insurance.

  • Guest commented
    15 Jun 09:00pm

    So in 2 years you still can't come up with the ability to add a 3rd insurance? How long could this possibly take? We have so many patients with 3 and 4 insurances and hand billing is time consuming. Can we get an update on this please?

  • Brian M King commented
    20 Apr 02:29pm

    The admin response is from 2019 when is this going to be implemented??? I have so may patients with tertiary insurance and even have some with a quaternary! This is one of Dentrix's main flaws!


  • Guest commented
    31 Mar 10:48pm

    We are only billing 2 insurances, since that is all that is available. It does take forever to get paid by 2ndary insurances, i can only imagine how long a 3rd and 4th one would take to pay. If the patient has more than 2 insurances we give them a printed claim or ledger printout to submit to their 3rd or 4th dental insurance or Aflac for reimbursement sent directly to them

  • Guest commented
    25 Mar 10:16pm

    What does everyone do since this isn't a feature we have? I'm about to mail this claim out to their third insurance but how do you make it reflect in their ledger without being able to batch a claim to the third insurance?

  • Guest commented
    9 Mar 07:34pm

    This original request is from almost 2 years ago. When will the ability to add a 3rd and/or 4th insurance plan to a patient's file be available??

  • Guest commented
    18 Feb 02:16pm

    Please add this feature it would make life easier for the office staff


  • Guest commented
    20 Jan 04:35pm

    This add was to take place 2 years ago.

    Any updates for us?

  • Guest commented
    30 Dec, 2020 05:17pm

    Please add this feature!

  • Simone commented
    17 Dec, 2020 07:13pm

    Yes, we need this too! Any update on if/when this will happen?

  • Guest commented
    15 Dec, 2020 03:40pm

    Still waiting....

  • Guest commented
    9 Nov, 2020 08:37pm

    The Admin response is over 1 year old. this really needs to be added to the system. We have several patients who not only have 3 but 4 insurances. Hopefully this will be added sooner than later

  • Guest commented
    5 Nov, 2020 10:46pm

    The Dentrix system doesn't have the ability to do many things. It's so archaic, and I know they're trying but I don't think they grasp the total slipper slope of how dental insurances operate. It would help if a technical rep would come in and see what's really going on with everything insurance, as that seems the thing most in need of being constantly updated on a regular basis.

  • Guest commented
    20 Oct, 2020 10:23pm

    Dear development team, any update on when this feature will be released? Last update is from 2019. Thank you

  • Guest commented
    18 Jun, 2020 01:35pm

    Yes, this is long overdue! Such a hassle to do all of this manually... then you can't track the claims. So frustrating.

  • Guest commented
    2 Jun, 2020 10:23pm

    This should have been done a long time ago

  • Stella Cristoforo commented
    23 Apr, 2020 04:22pm

    Please add 3rd insurance

  • Guest commented
    8 Jan, 2020 07:59pm

    This was promised in the new updates.  This has been an issue for 10+ years and is totally ridiculous that we still can not do this.  Please enter the modern era and realize that for any number of reasons we need to be able to enter at LEAST 4 insurances.  It is issues like this that make it hard to want to stay with Dentrix when there are so many other options for practice management software out there. 

  • Guest commented
    10 Oct, 2019 01:53pm

    Currently buried in claim problems, because the system does not have the ability to add a third insurance.

  • Guest commented
    27 Aug, 2019 01:18pm

    for as much as this software costs, get moving Dentrix!!!

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