Dentrix Ideas

Dear development team, any update on when this feature will be released? Last update is from 2019. Thank you

Yes, this is long overdue! Such a hassle to do all of this manually... then you can't track the claims. So frustrating.

This should have been done a long time ago

Please add 3rd insurance

This was promised in the new updates.  This has been an issue for 10+ years and is totally ridiculous that we still can not do this.  Please enter the modern era and realize that for any number of reasons we need to be able to enter at LEAST 4 insurances.  It is issues like this that make it hard to want to stay with Dentrix when there are so many other options for practice management software out there. 

Currently buried in claim problems, because the system does not have the ability to add a third insurance.

for as much as this software costs, get moving Dentrix!!!

I notice that the comment dates don't list the year the comment was posted. There is a comment from me that is 2 years old showing as having been posted this past July (2019). Is this your way of preventing us from knowing how long we actually been requesting this feature?

We have many patients that have 3 insurances. Would love this one!!

We numerous families that have 3 or more insurances. Having this capability would benefit the practice immensely!!!!!

Yes yes yes yes - great suggestion - i have a few families that have 3 insurances and we are providers for all 3 therefore need to bill them. It would be fantastic to have the ability to add all 3!!!!! PLEASE DENTRIX - WE NEED THIS!!!

I think it would help a lot, because right now to bill a third insurance, I have to cut and paste (literally). And when you are billing for a child of divorced parents, sometimes they have up to 4 insurances! It becomes a nightmare keeping track, and when you get the payments for the 3rd and 4th insurance, it gets tough making sure the payments are accurately reflected.

I agree with this. One of our patients has 3 insurances and it is impossible to make a claim for the third one and we have to waste time printing everything and writing the new information in by hand!

approx 75% of our pts have duel or trimary insurances. It is very complicated and time consuming to hand write out all the trimary claims!!!! Please make this option available to the offices VERY soon!!!! thank you

I have many patients that have two dental insurances and are required to submit through their medical, but there is not a spot to put that third insurance.

I recently tried to creat an insurance claim to bill pt's medical 1st, however there was no option to bil medical 1st then dental as secondary.

To create an insurance claim to bill a patient's medical, medical is always billed first, before dental, automatically. When a patient has medical insurance in the Family File and a claim is created from the Ledger, any procedures that are cross-coded for medical billing are automatically used for a medical claim first. A dental claim can be created from a medical claim (similar to creating a secondary claim from a primary claim) but a medical claim cannot be created from a dental claim.

We are having this problem now. This is really needed. Other software programs address this problem already. Please help!

Is this in the planning stages or even considered as a possible option? If it's difficult to add a third one is there a possibility to have the third insurance replace the medical insurance? We are a general office and don't bill medical.....

We have several patients that have a third carrier and we need to be able to add it in the family file.