Dentrix Ideas

Yes this would be a huge help!!!!!!!!! Also, allow to delete payments or
adjustments and to create secondary claims even if the insurance was added
after the claim was submitted. Usually you have to invalidate and create a
new primary claim just to add the secondary claim. NOT FUN!!!! Invalidating
claims to resubmit is really confusing to the patient and makes it look
like we are billing them out for multiple codes when we can't correct
errors after month close.

*Uxbridge Dental Center*

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Yes this would save on a lot of white out :)

Yes, Please! This is such a hassle to try to do now!

Cant believe this has been in the que since 2019, and hasn't been implemented yet!!!! Please get this ball rolling!

Yes, and please keep original insurance plans available

Yes! Eaglesoft did have this capablility. It was awesome. Please, please PLEASE add.

EXACTLY THIS!!!!

YESSSS please implement. If I remember correctly Eagle Soft has the ability to do this or used to but it would be nice for Dentrix to have this feature.

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PLEASE IMPLEMENT!!! Open Dental is so much more user friendly with anything regarding tx plan, ledger, & ins. You simply highlight the proc. codes you want to send and as long as there is an ins plan attached that you haven't previously sent these exact procedures on (same date of service), you are allowed to make and send a claim. You are also able to resubmit multiple times to one ins plan as long as it's not already received. Save yourselves the trouble and hire someone from Open Dental :)

You can do this already as long as the claim is open resubmit button!

This is a WONDERFUL idea!! Would save a tremendous amount of admin time!

"I have to generate a new claim and print then white out and write in new date. Annoying and tedious." agree

I can't emphasize enough how helpful this would be!

I have to generate a new claim and print then white out and write in new date. Annoying and tedious.

Run into this at times and hard to change once it goes into history

Be able to generate a list of patients who have both PERIO and PROPHY in their continuing care so that we can hone in on just those patients to correct their continuing care so the recare cards print off correctly.

running into this all the time with ins changes or trying to bill medical after dental paid

I have run into this issue so many time and it makes fixing aging claims so incredibly difficult. I agree with Rose Geisler

currently if a patient does not inform us that their insurance has changed, & we bill the old ins, it will get denied & we will enter the $0 pymt which will close the claim. if they then inform us of their new ins, we need to delete the pymt & copy the status notes to clipboard. then we delete the claim & create a new claim for the current ins. then we paste the old status notes into the new claim. however, the original $0 pymt is no longer showing in their ledger, & aside from the copied status notes, there is no evidence that a previous ins was billed for that date of service. this process is not necessarily difficult, however it is poor record-keeping.