Dentrix Ideas

Yes, right now if we have to delete a claim to update insurance, it also removes tracking history, which is sometimes needed to provide proof of good faith submissions in a timely manner.

Is voting even a help, looks like this has been discussed and being ignored. Looks like you may want to take this serious. If this many people walk might just put a dent in your million dollar company.

I just spoke to an agent and told her how horrible Dentrix is to listening to its users on how to make our jobs easier and how other companies are so much better. I work with numerous softwares and Dentrix is the worst at this.

Came to make this same request! This would make things so much cleaner!

Make it easier to change ins corrections

This was created 5 years ago, and its still not a feature. Dentrix is my LEAST Fav of all the ones I have used. Its insane it takes so much work just to send a corrected claim. I should not have to print it out and use white out to fix it!

Not only corrected claims but being able to generate a secondary claim if the secondary was not originally entered when the primary claim was generated.

Can you please change the program to allow corrected claims to be submitted easily. Furthermore, a claim should not be locked into history as claims are fluid and need to be changed or recreated often after 30 days. It is unreasonable to invalidate a procedure and make adjustments to a patient's ledger just to change the insurance information. Please consider this a high priority as most other dental software and cloud-based programs have done so.

Yes this would be a huge help!!!!!!!!! Also, allow to delete payments or
adjustments and to create secondary claims even if the insurance was added
after the claim was submitted. Usually you have to invalidate and create a
new primary claim just to add the secondary claim. NOT FUN!!!! Invalidating
claims to resubmit is really confusing to the patient and makes it look
like we are billing them out for multiple codes when we can't correct
errors after month close.

*Uxbridge Dental Center*

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Yes this would save on a lot of white out :)

Yes, Please! This is such a hassle to try to do now!

Cant believe this has been in the que since 2019, and hasn't been implemented yet!!!! Please get this ball rolling!

Yes, and please keep original insurance plans available

Yes! Eaglesoft did have this capablility. It was awesome. Please, please PLEASE add.

EXACTLY THIS!!!!

YESSSS please implement. If I remember correctly Eagle Soft has the ability to do this or used to but it would be nice for Dentrix to have this feature.

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PLEASE IMPLEMENT!!! Open Dental is so much more user friendly with anything regarding tx plan, ledger, & ins. You simply highlight the proc. codes you want to send and as long as there is an ins plan attached that you haven't previously sent these exact procedures on (same date of service), you are allowed to make and send a claim. You are also able to resubmit multiple times to one ins plan as long as it's not already received. Save yourselves the trouble and hire someone from Open Dental :)

You can do this already as long as the claim is open resubmit button!

This is a WONDERFUL idea!! Would save a tremendous amount of admin time!