Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.
Allow users to edit an insurance claim in history. Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.
Guest
YES! I wonder why this has been suggested multiple times and nothing has been done?!
OMG, yes! This is an absolute must. This is ALWAYS a problem! Seems wrong to delete the original claim completely and recreate it. Would seem to be an issue if audited, etc.
So many have voted for this, and going back to original request in 2019. It is a no brainer to make this enhancement, have been on other software programs over the years and this is the only one that does not allow us to update insurance information in a claim that was previously denied by a different insurance company. If you don't have a physical note about the new claim being sent there is no WAY to track it.
This definitely needs to be improved. Creates so much extra work with reposting and adjustments.
agreed!!!!!!!!!!!!!!!! please please please. its ridiculous that i have to delete something to recreate it....seems pretty fishey if some one to audit trail
I am reading all of these suggested enhancements and saying yes we need all of these changes. I see none of these enhancements on any updates. Is the enhancement team reading these? If so, we also need a way to rearrange the adjustment list, adjust it and get rid of old adjustments no longer needed without changing the history in ledger. And change the order of the list.
Yes and mark "sent" on 2nd insurance claims that have co-ordinated electronically instead of "created" as they currently show up on the "claims not sent" report even though they co-ordinated
YES!
please
Yes, right now if we have to delete a claim to update insurance, it also removes tracking history, which is sometimes needed to provide proof of good faith submissions in a timely manner.
Is voting even a help, looks like this has been discussed and being ignored. Looks like you may want to take this serious. If this many people walk might just put a dent in your million dollar company.
I just spoke to an agent and told her how horrible Dentrix is to listening to its users on how to make our jobs easier and how other companies are so much better. I work with numerous softwares and Dentrix is the worst at this.
Came to make this same request! This would make things so much cleaner!
Make it easier to change ins corrections
This was created 5 years ago, and its still not a feature. Dentrix is my LEAST Fav of all the ones I have used. Its insane it takes so much work just to send a corrected claim. I should not have to print it out and use white out to fix it!
Not only corrected claims but being able to generate a secondary claim if the secondary was not originally entered when the primary claim was generated.
Can you please change the program to allow corrected claims to be submitted easily. Furthermore, a claim should not be locked into history as claims are fluid and need to be changed or recreated often after 30 days. It is unreasonable to invalidate a procedure and make adjustments to a patient's ledger just to change the insurance information. Please consider this a high priority as most other dental software and cloud-based programs have done so.
Yes this would be a huge help!!!!!!!!! Also, allow to delete payments or
adjustments and to create secondary claims even if the insurance was added
after the claim was submitted. Usually you have to invalidate and create a
new primary claim just to add the secondary claim. NOT FUN!!!! Invalidating
claims to resubmit is really confusing to the patient and makes it look
like we are billing them out for multiple codes when we can't correct
errors after month close.
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Yes this would save on a lot of white out :)
Yes, Please! This is such a hassle to try to do now!