Dentrix Ideas

Be able to place someone on the ASAP/Unscheduled list without having a scheduled appointment.

Be able to place an unscheduled or new patient on the ASAP/Will Call list. Somone who wants in, but can't for quite some time.
  • Guest
  • Jul 9 2019
  • Likely to Implement
  • Jul 9, 2019

    Admin response

    Thank you for the Enhancement Request.
  • Attach files
  • Amanda commented
    5 Aug, 2021 09:29pm

    In addition to this, make it possible to edit unscheduled appts from the More Info button rather than having to open the unscheduled list separately. Just like we can open existing and past appointments from the More Info box, we should be able to open that unscheduled appointment block to make notes/changes as well!

  • Michele commented
    8 Feb, 2021 02:55pm

    This would be so helpful!! Currently we have an asap binder where we have to manually keep track of patients wanting sooner.

  • Unknown Unknown commented
    3 Nov, 2020 09:56pm

    If you add someone to the will call list they don't need an apt. You can view them in the unscheduled list under a seperate catagory W/Call

  • Guest commented
    2 Jun, 2020 10:29pm

    Having any sort of waiting list for people who are not scheduled and genuinely are wanting to get in (not just the unscheduled list) would be great.

  • Kelli Robles commented
    7 Apr, 2020 03:35pm

    Please! This would be so helpful. Often times we have patients with only 1
    or 2 days of availability and beyond that, they cannot commit to an
    appointment. Great idea to implement.

    *Kelli*
    *Practice Manager*
    *Park Place Dental Group*
    *618-624-7200*
    *618-288-6262*
    *kelli.parkplacedental@gmail.com *

    On Tue, Apr 7, 2020 at 9:01 AM Henry Schein One (Jessica Rhoades) <
    fdec688d4d9d1024635d7aa4-henryscheinone@iad-prod1.mailer.aha.io> wrote:

    >

  • Stephanie Clark commented
    18 Dec, 2019 06:48pm

    Also - it would be nice to be able to sort the ASAP/Will Call List by different categories, such as the date that the patient was put on the list. This way, patients could be called based on first-come-first-serve basis instead of the date of their scheduled appointment.

  • Guest commented
    9 Jul, 2019 04:24am
    I usually will break the appointment. Then it shows up on the unscheduled list. Still the only way to find it is to open the unscheduled list and hunt for it by date. It would be nice if we could sort the unscheduled list by other criteria, such as name.
  • Guest commented
    9 Jul, 2019 04:24am
    also the asap list must be more than 99 days!!
  • Guest commented
    9 Jul, 2019 04:24am
    Many patients choose not to schedule too far out because they aren't sure of their schedule for that period of time. In theory, I appreciate that they aren't booking an appointment they may not be able to keep. The wait/will call feature is too frequently used for those patients that are not as treatment motivated as the ASAP listed patient.
  • Guest commented
    9 Jul, 2019 04:24am
    Agreed, I find my staff using asap but not unscheduled to try to fill asap and than we are frantically trying to fill the schedule. Or Fake apts are being made just to get them on the asap list.
  • Guest commented
    9 Jul, 2019 04:24am
    I agree wholeheartedly! Does no one else find this extremely frustrating when you can't search for a NP's appt? Dentrix: PLEASE change this!
  • Guest commented
    9 Jul, 2019 04:24am
    We were able to merge the ASAP list with the Unscheduled List by creating an Appt Reason and ASAP procedure code. This allows us to attach it to the appointment, say "wait/will call" and have it go to the unscheduled list. As a result we can see it and it's not on the appointment book and not getting contacted for an appointment. However the Unscheduled List becomes the ASAP list that way, so it would be neat to see a filter of some sort in the views or in letters to be able to create a list.
  • Guest commented
    9 Jul, 2019 04:24am
    Patient calls in and wants an appointment next week. We do not have an appointment available so we want to put them on ASAP list
  • Guest commented
    9 Jul, 2019 04:24am
    Yes please!!!!
  • Guest commented
    9 Jul, 2019 04:24am
    ALSO, it would be real helpful to have a 3 digit day "Span of Search". Especially at the end of the year when we a re fully booked and someone is scheduled in January or February and is not visible to the ASAP LIST, due to being scheduled over 99 days out.
  • Guest commented
    9 Jul, 2019 04:24am
    This is what I miss most in Dentrix. The way it is now is just not functionable
  • Guest commented
    9 Jul, 2019 04:24am
    So I read what Ryan wrote in 2010. However in this fast pace world. The admin is doing many different tasks. We are trying to fill the schedule, First place to go is ASAP, because of commitment. If the patient that did not schedule, but wants to schedule in a time frame, having them on this list would be most helpful. If apt is on the unscheduled list you have to go thru all of them. IT WOULD DEF help this practice and I'm sure a lot more.
  • Guest commented
    9 Jul, 2019 04:24am
    Not really because you can only put patients that are already scheduled on this list and then we have to keep changing the number of days because the default is only 7. We have a lot that are not scheduled because they have a specific time or day preference.
  • Alysha commented
    9 Jul, 2019 04:24am
    I agree with Shelly--the ASAP list won't work unless they schedule an appointment. A list to put patients on that aren't scheduled would be great.
  • Guest commented
    9 Jul, 2019 04:24am
    I am surprised that this enhancement has not been part of a fix. This is very important to a lot of offices in today's world. Would you please bump this up on your list. Thank you
  • Load older comments
  • +628