Dentrix Ideas

1 Vote

HUGE PROBLEM

New Update 24.21.0.28323 When Creating a New Appointment for a patient who has never been in the office the software now REQUIRES you to create a Family File or Add Family Member. Both of which adds the never seen patient into the Database. Often ...

Created 18 Nov 16:44 by Guest

Scheduling

0 Needs review
1 Vote

Spanish questionnaires

Please create spanish questionnaires or the ability to edit the patient information in spanish. obviously this has been brought up before and nothing has been done to address this.

Created 18 Nov 16:11 by Guest

Patient Forms

0 Needs review
1 Vote

Allow the deletion of multiple journal entries at once

I don't know what has changed on the back end but statements are currently a mess. For the last 6 months, generating the statement report would put a journal entry in each person's account. I would review them and delete the journal entries of pat...

Created 18 Nov 14:02 by Guest

Office Journal

0 Needs review
4 Vote

DELETE SERVICES FROM LEDGER

For the love of God, we should be able to delete services from the ledger that were walked out in error. EVERY other software allows this and it's insane that Dentrix does not. Thank you.

Created 01 Oct 16:57 by Guest

Ledger

1 Needs review
122 Vote

Completing appointment without Clinical Note

We should NOT be able to "gray out" or complete the appointment on Appointment Book View if 1) insurance has not been batched for the day and 2) if No clinical note was signed.

Created 09 Jul 04:15 by Guest

Clinical / Ledger

14 Future consideration
16 Vote

font

It would be VERY helpful to be able to increase the font size on all Dentrix screens. I mainly work with billing and the ledger is font 8 which should be much larger. I am having eye strain and my vision is being compromised due to the font size o...

Created 19 Mar 19:16 by Guest

General

3 Needs review
16 Vote

When a patient updates insurance after claim has been denied unable to delete previous claim to rebill new insurance

If a patient calls with new insurance I am unable to now delete the previous claim (in a new month) and resub. The "work around" from Dentrix is to re-charge ALL procedures back-dated and adjust the over charge just to be able to resub the claim. ...

Created 19 Mar 15:29 by Guest

Claims

0 Needs review
3 Vote

Skip days the office is not open on the schedule

Time consuming when a patient is on the phone and I am advancing day to day to find an appointment. We are never open weekends, why not skip from Friday straight to Monday

Created 16 Oct 12:40 by Guest

Appointment Book

1 Needs review
2 Vote

Not allowing Dentrix to default to inactive providers

when posting a payment it will pull from inactive providers and post adjustment to them.

Created 01 Nov 16:50 by Guest

Ledger

0 Needs review
119 Vote

Individual Procedure Colors

Would like to assign colors to individual procedure codes and have it appear in the Ledger and Chart, also be able to attach colors to referral status, so that referral procedures have a different color than regular ones.

Created 09 Jul 04:19 by Guest

Clinical

21 Future consideration