Dentrix Ideas

8 Vote

Auto text reminders need reprogramed to ensure that families with multiple appointments are aware of all appointments!

We have been 6+ months of using the DentrixHub/Demand force platform. In this time we have noticed a number of “glitches” but for the purpose of this input I’m referring to appointment reminders and auto texts sent out relating to patient appointm...

Created 23 Feb 04:45pm by Guest

Patient Relationship Management - Communications

4 Needs review
8 Vote

Use preferred name for confirmation reminders

When sending confirmations through the Hub via text or e-mail. A "token" needs to be added to include patient's "preferred name".

Created 26 May 09:12pm by Lindsey Hansen

Appointment Reminders

1 Needs review
7 Vote

Patient Engage Live+ PE mobile= Dentrx Hub + Go to Connect

PLEASE UPDATE AND COMBINE ALL FEATURES TO ONE!! We recently switched over from Weave to P.E and pretty disappointment with this new feature. I think if Dentrix can up their game and update to one it would be perfect. With weave we were able to do ...

Created 2 Sep 02:41pm by C V

Patient Engage Live & Mobile

4 Needs review
5 Vote

Would like to add custom genders to PI field in questionnaire

Woman, Man, Transgender, Non-binary/non-conforming, other[text box], Prefer not to respond.

Created 18 Mar 03:41pm by Guest

Patient Forms

2 Needs review
5 Vote

Group Chat in Patient Engage

A group chat feature within patient engage to communicate seamlessly with various groups within the office (ex. admin team, hygienists, doctors, assistants). This is a feature offered by Weave that was VERY convenient and helpful to quickly get a ...

Created 17 Mar 02:59pm by Guest

Patient Engage Live & Mobile

1 Needs review
5 Vote

Unlimited Text Characters

The need for unlimited text characters is significant especially now during a pandemic. Please consider this ASAP.

Created 23 Sep 07:30pm by Sheree Robertson

Patient Forms

0 Needs review
5 Vote

Email or text Dentrix Pay receipt to patient

Minimizes need to move around the office to retreive receipt at printer during Covid

Created 18 Jun 09:47pm by Guest

Patient Forms

0 Needs review
4 Vote

add multiple names to one text reminder

Since only one text can go out in a 24 hour period, it would be so nice to be able to add multiple family members to one text message. For example, if John Doe and daughter Jane Doe are coming in together, confimable text message would include bot...

Created 5 Jan 03:41pm by Guest

Appointment Reminders

1 Needs review
4 Vote

Include Nonpatients/Inactive Patients in Patient Engage

Send texts/communication to EVERY patient in our schedule, not just "Active" patients. We're having to revamp how we deal with new patients and emergency visits to make sure all of our patients get the proper communication. Marking every patient A...

Created 7 Jun 02:52pm by Candi Fletcher

Appointment Reminders

0 Needs review
4 Vote

Questionnaire-Additional flexibility for website forms

It would be helpful to be able to have 2 classifications on the website. One for New Patient forms and one for exisiting patient forms. Even with the Portal or Kiosk options patients get confused.

Created 10 Aug 11:15pm by Unknown Unknown

Patient Forms

0 Needs review