Patient Relationship Management - Communications

new Patient Engage needs to send 1 group text to confirm ALL family member names that day, not just one name

URGENT REQUEST!! The new Patient Engage text confirmations need to be formatted to send 1 text for family appointments and that 1 text needs to list ALL family members that day. For example, mom needs to get one text saying "Reply C to confirm Sal...

Created 21 Feb 03:47pm by Guest

Appointment Reminders

3 Needs review

7 Vote

new Patient Engage needs to group family text confirmations into 1 text otherwise the text limit is exceeded and not all family members that day get correctly confirmed

This needs to be corrected ASAP!!!!!! I am absolutely flabbergasted that this happening. The old Communications Manager would send 1 text for family multi-appointments. The new Patient Engage sends 1 text per patient so multi-appointments max out ...

Created 16 Feb 07:51pm by Guest

Appointment Reminders

1 Needs review

7 Vote

Send notifications when known software issues are happening.

Please considering sending out notifications to offices in regards to known software issues (Patient Engage, E-prescribe, etc). I spent 40 minutes on hold to be told there was a known issue with Patient Engage and they are working to resolve with ...

Created 2 Jun 03:27pm by Guest

Patient Engage Live & Mobile

1 Needs review

6 Vote

[Patient Engage] We would like New Patients (NP) in the schedule to be told an earlier time for Paperwork.

DentrixHub competitors have a feature that sends a text reminders of upcoming appointments to the patients; it will identify the New Patients (NP-) and they would get a text reminder to arrive 15 minutes prior to their appointment for paperwork.

Created 21 Mar 11:05pm by Kirk DentrixUserfor13years

Appointment Reminders

0 Needs review

6 Vote

Very frustrating. Two Way Text & to start a conversation should be combined. Having 2 is a waste of time. They don't always work.

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Created 2 Mar 02:28pm by Nancy K

Patient Engage Live & Mobile

0 Needs review

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Patient Engage Live+ PE mobile= Dentrx Hub + Go to Connect

Patient Engage please eliminate of text limitations

add multiple names to one text reminder

Include Nonpatients/Inactive Patients in Patient Engage

Customizable text for Hotlist

new Patient Engage needs to send 1 group text to confirm ALL family member names that day, not just one name

new Patient Engage needs to group family text confirmations into 1 text otherwise the text limit is exceeded and not all family members that day get correctly confirmed

Send notifications when known software issues are happening.

[Patient Engage] We would like New Patients (NP) in the schedule to be told an earlier time for Paperwork.

Very frustrating. Two Way Text & to start a conversation should be combined. Having 2 is a waste of time. They don't always work.

Filter by status

Filter by category

Identify yourself with your email address

Patient Engage Live+ PE mobile= Dentrx Hub + Go to Connect

Patient Engage please eliminate of text limitations

add multiple names to one text reminder

Include Nonpatients/Inactive Patients in Patient Engage

Customizable text for Hotlist

new Patient Engage needs to send 1 group text to confirm ALL family member names that day, not just one name

new Patient Engage needs to group family text confirmations into 1 text otherwise the text limit is exceeded and not all family members that day get correctly confirmed

Send notifications when known software issues are happening.

[Patient Engage] We would like New Patients (NP) in the schedule to be told an earlier time for Paperwork.

Very frustrating. Two Way Text & to start a conversation should be combined. Having 2 is a waste of time. They don't always work.