Dentrix Ideas

The new "Allowed Amounts" parameter needs to read the actual PPO insurance fee schedules.

We're surprised that we're having to manually enter the "allowed amounts" when posting an insurance payment from a PPO. The fee schedules that we've already entered manually, line by line, should automatically "feed" this information into the space. So there's no connection? Does this mean that if we ever get an updated fee schedule from a PPO (that's a big IF), that not only are we to update the fee schedule manually again line by line like we've always had to do, but we now have to manually re-update the allowed amounts? It's just not worth it...but thanks for trying! (PS: If there is a connection between the two and our system isn't working correctly by automatically updating the allowed amounts, please let us know).

  • Guest
  • Sep 19 2023
  • Needs review
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