So many of the features in Dentrix are tools to utilize when dealing with insurance. We are not an insurance based office. We do submit claims, but we rarely see EOB's. Because of this, 99% of our patients do not have balances and we are never chasing money so many of the reports/features are useless.
Thank you for the recommendation, we are always looking for ways to improve the product. we will consider this for a potential future release.
To ensure we have enough details on your request, we do encourage you to contact our support team, whom can also provide our development team with further information. Support can be reached at 833-471-2273.