Dentrix Ideas

1 Vote

Electronic statement enhancement request

That the balance due shows also the breakdown of the amount owed/including each family member.

Created 06 Nov 17:03 by Guest

Statements

0 Needs review
1 Vote

Medical information

for dental practice - on patient form they should remove medical insurance from form since it's not needed

Created 06 Nov 16:27 by Guest

Patient Forms

0 Needs review
1 Vote

Remove limit on procedure amount

Trying to enter an amount of 10000.01 but due to a limit it doesn't allow, there is a limit of 6 characters, and we need to enter it 2 times to match the amounts

Created 06 Nov 16:06 by Guest

Ledger

0 Needs review
3 Vote

Add automatic %3 processing fee for credit card payments.

Please add the automatic %3 processing fee to the patient and credit card payments. So, patient pays for processing fee.

Created 28 Aug 21:44 by Guest

Ledger

0 Needs review
3 Vote

Create report to find all insurances that are under each fee schedule

Please update this ASAP. This is so important for the offices to keep current and correct fees in patient's ledgers and in treatment plans. When we are terminating a fee schedule, we can delete the fee schedule, but it generates a blank fee in all...

Created 28 Aug 21:00 by Anonymous

Insurance Maintenance

0 Needs review
3 Vote

Referral for update- Issue to multiple

Issue #1 There are times our office may want to provide a patient with two options for a specialist referral like extraction D7210 and easily track that referral. As of vrsion 25.15 Our only known options are: 1 - Eter the procedure twice and assi...

Created 28 Aug 13:56 by dexter b

Clinical

0 Needs review
27 Vote

Merging Same Person

We had a patient that was seen here in 1990. He said he was a new patient and have never been here before, so we made him a new account. Now looking back it would be nice if you could merge the same person(s) in case this happens again.

Created 11 May 18:38 by Guest

Family File

1 Future consideration
18 Vote

When a patient updates insurance after claim has been denied unable to delete previous claim to rebill new insurance

If a patient calls with new insurance I am unable to now delete the previous claim (in a new month) and resub. The "work around" from Dentrix is to re-charge ALL procedures back-dated and adjust the over charge just to be able to resub the claim. ...

Created 19 Mar 15:29 by Guest

Claims

0 Needs review
9 Vote

merge old inactive patient and same re-entered patient ledgers

We mistakenly entered a "new" patient into Dentrix but they were already an existing patient, and set complete treatment on the new patient ledger. It would be great if we could merge those two ledgers and combine so there's no confusion

Created 28 Jan 16:59 by Guest

Ledger

0 Needs review
22 Vote

NEW Claim form 1/1/2024 needs SRP history

Every D4910 requires SRP history to be added to block 39a in the NEW claim form (J43024) release date January 1st, 2024. Can Dentrix auto-fill block 39a with ledger history on every claim? When the patient switches dental insurances, the periodont...

Created 24 Oct 16:39 by Guest

Claims

3 In Development