Dentrix Ideas

4 Vote

NEW PATIENT ENTRY SCREEN

Hello, I'm hoping to bring attention to some concerns that have come up since the New Patient Entry Screen was last updated on Dentrix. The first issue is that it automatically creates a file in our data base. This makes extra work for us becaus...

Created 20 Feb 15:39 by Guest

Scheduling

Needs review
16 Vote

Inactivate patients- allow reason why

There should be a place to put why the pt was inactivated. Even if it just automatically put it on the pt's letter when you select inactive and then could fill it in. I'm aware I can create something on the ledger or a pop up but that's time consu...

Created 15 Apr 14:10 by Megan Jones

General

Needs review
3 Vote

Patient Engage - Sync Data Manually (Click Button)

Is there a way to manually SYNC the information that has been updated in Dentrix, back to the server and to the patient engage Hub? It’s fine that it automatically syncs every 15 minutes, but can we create a button so it syncs when requested. For ...

Created 17 Apr 13:29 by Guest

Patient Engage Live & Mobile

Needs review
7 Vote

First appointment date change in family file

The new update no longer allows us to change a patient's first visit date, thus we are no longer able to keep accurate records of our patient numbers. A patient seen on an emergency basis is not the same as a new patient seen with a comprehensive ...

Created 02 Sep 18:47 by Jamie Paychev

Family File

Needs review
7 Vote

You need to let us put in first visit date so we have control of this.

The update for new patient intake doesn't let us put in the actual first visit date and if something changes, or a patient no-shows and we have to add a missed appointment fee to their ledge, Dentrix puts that date as their first visit date when t...

Created 02 Sep 14:35 by Guest

Family File

Needs review
1 Vote

patient reminders (text or email) need to go out with prefered name

Patients really appreciate when you call them by their prefered name. Our patient engage features should reflect this. We can only send out reminders with 'first names'. Some are very upset by this.

Created 07 Aug 22:20 by Guest

Appointment Reminders

Needs review
1 Vote

Print all the Category Reports Listed not only 16

All Offices would benefit from being able to print all of the reports that Dentrix allows to add to the software. It is useful to be able to print out any report that is part of the Procedure Code lists (right now I have 17 procedure code categori...

Created 07 Aug 19:29 by Guest

Office Manager

Needs review
1 Vote

recycle bin for document center

Dentrix needs to figure out how to make a recycle bin for the doc center! Especially with everything being digital now, that would be a huge help! I accidentally deleted a very important signed treatment plan today and I don't even know how I did ...

Created 07 Aug 18:42 by Guest

Document Center

Needs review
1 Vote

DISMISS WORKED ON CLAIMS IN CLAIM MANAGER

It would be very helpful to be able to dismiss the claims from the claims manager as they are worked. It can take some time to continue filtering visually through all of the patients and claims. Maybe like a checkmark that moved it to a "Aging Com...

Created 07 Aug 14:58 by Guest

Claims Manager

Needs review
4 Vote

Aging Report Preferences

There needs to be more options to customize the aging report. Specifically to not include patients with insurance claims pending. Also would be nice to have a category showing if they have an appointment scheduled so we can notify them of bill at ...

Created 16 Feb 18:38 by Guest

Billing and Adjustments

Needs review