Dentrix Ideas

3 Vote

Pre-populate online questionnaires

Questionnaire online access is not available. The patient receives a blank form even if they have a previous questionnaire. This is inconsistent for the patient. Suggestion: Create a secure link whereby the patient information stored in Dentrix is...

Created 12 Jul 05:45pm by Guest

Patient Forms

0 Needs review
1 Vote

Make dentrix hub uploads quicker

Dentrix hub takes around 15 to 20 minutes and even an hour for an upload to be triggered, please implement quicker upload times.

Created 3 Oct 09:04pm by Guest

Patient Relationship Management - Communications

0 Needs review
1 Vote

Notify offices of known issues in Dentrix

I feel offices should be notified through email when there is a major known problem/issue in Dentrix. We did not get a notification that there was a problem with Dentrix importing credit card payments. I have already spent 3 hours with our merchan...

Created 3 Oct 04:44pm by Claire B

Patient Relationship Management - Communications

0 Needs review
1 Vote

Please change the thank you for confirming message on PE, case 04115455

Please change the thank you for confirming message on PE, case 04115455

Created 2 Oct 04:31pm by Guest

Patient Engage Live & Mobile

0 Needs review
5 Vote

Text more then just active patients

Why can we only text current active patients, what if an old inactive patient reaches out, what if a mom or dad or husband or wife or another office we work with reaches out?

Created 28 Mar 08:58pm by Sarah Hanvold

Patient Engage Live & Mobile

0 Needs review
6 Vote

Questionnaire-Give option to have mobile phone be a required field.

Currently it defaults to home phone number without the ability to ask for mobile.

Created 10 Aug 11:10pm by Unknown Unknown

Patient Forms

1
5 Vote

Would like to add custom genders to PI field in questionnaire

Woman, Man, Transgender, Non-binary/non-conforming, other[text box], Prefer not to respond.

Created 18 Mar 03:41pm by Guest

Patient Forms

2 Needs review
4 Vote

Patient Engage: Opt-In Messaging

There must be an improved method for opting in patients to Text Messaging in Patient Engage/Demandforce. Having to opt out the patient and then send an opt in request seems silly and can be time consuming for Office's with large databases. Need a ...

Created 31 Oct 12:53pm by Guest

Patient Relationship Management - Communications

0 Needs review
5 Vote

Increase Text Character Limit

No description provided

Created 11 Mar 10:13pm by Guest

Patient Engage Live & Mobile

0 Needs review
3 Vote

Make the C Bold when confirming

Dentrix Hub - When confirming a pt via text Make the C bold Our patients are not all responding and say they quickly looked and did not see to press C to confirm their appointment

Created 8 Jun 05:59pm by Guest

Patient Engage Live & Mobile

0 Needs review