Dentrix Ideas

2 Vote

Synchronize Patient contact information with GoTo App / Phonesite

The Goto App and Patient Engage are like estranged family... It would be nice if GoTo could API / share the patient capability to search, text, call. -If Weave can do it.... PatientEngage / Goto Can... :)

Created 24 Feb 10:04pm by Shaun Simmons

Patient Relationship Management - Communications

0 Needs review
2 Vote

add patient account info to patient portal with patient engage

With the old eCentral system, when patients logged into their patient portal, they could see their accounts online (ledger with charges, payments, balance due, etc). They do not have access to this info with the new Patient Engage patient portal. ...

Created 16 Feb 02:31pm by Veronica Sigmon

Patient Engage Live & Mobile

1 Needs review
2 Vote

To be able to change the wording on the check in text

We like to send all check-in texts in the morning, but the text tells them to fill it out when they get to the parking lot. We would like it done asap so it is already entered on our end when they arrive.

Created 14 Feb 06:01pm by Guest

Patient Forms

0 Needs review
2 Vote

Customization of Voicecall

Ability to record our own messages for voicecall. The current system is robotic and our patients would be better served with a customized message.

Created 11 Feb 08:49pm by Guest

Patient Engage Live & Mobile

1 Needs review
1 Vote

Allow just one reminder for the earliest appointment for a patient on dentrix hub rather than a reminder for each appointment.

Sometimes patients are scheduled for multiple appointments throughout the day, and are bombarded and get confused by having all their appointment times sent. This would only send them the earliest appointment so they would show up for that.

Created 7 Oct 08:06pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Spell check needed in PE Live

For some that are horrible spellers. Benefits all. Especially, the patients.

Created 6 Oct 11:01pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Automatic integration of Dentrix Patient engage with pre-existing officite webpage

Had Pre-existing Officite Webpage. Was notified to upgrade to Dentrix when Schein discontinued Easy Dental Support. Almost finished with Dentrix training and realized the Officite website which is part of the Marketing package I purchased is not c...

Created 6 Oct 07:50pm by Jeffrey Gee

Patient Relationship Management - Communications

0 Needs review
1 Vote

ADD -WIDOW- TO "FAMILY STATUS" ASAP!!!!

Please add the word WIDOW to the Family's status bottom on the patient forms. There have been several patients upset that there isn't a button for that option and we would like for all of our patients to feel comfortable after a loss of their spouse!

Created 5 Oct 05:31pm by Guest

Patient Forms

0 Needs review
1 Vote

Save the date sent based on appt status

Please add the ability to turn off save the date emails/texts based on appointment status in Dentrix. Eg status is "manual confirmation" do not send

Created 4 Oct 10:49pm by Colin Cooper

Appointment Reminders

0 Needs review
2 Vote

Have the option to set timeframe of when emails are sent.

After finding an issue with multiple emails sent to patients stating that they missed their appointment when they really didn't (come to find out it was a glitch in the system) I realized that many of these automated emails that are sent as part o...

Created 1 Feb 10:50pm by Guest

Appointment Reminders

1 Needs review