Dentrix Ideas

Text Reminders coming from different numbers for different offices

Patients that have multiple appointments with different practices will receive their text reminders from the same number grouping all the texts into one thread. This happens when a patient is price shopping or getting a second opinion and can confuse a patient of which appointment is from which office. 

  • Guest
  • Oct 8 2019
  • Future consideration
  • Oct 16, 2019

    Admin response

    Thank you for the suggestion. if the secondary office uses the same program the short code will be the same from the carrier.

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