Many new printer and scanners do not work with Document Center. It seems any brother printers/scanners made in the last few years do not work. I work with more than 40 dentrix offices and see this issue with any new printers and scanner that the Document Center will not work properly with the twain drivers.
I have a recent case number from the last time this happened as well: 1764961
TJ Yatchum
Case #02652608 - I also have had this issue. VERY FRUSTRATING. I feel like Dentrix is slipping.