when attaching any electronic info, an NEA# is generated but not documented anywhere on the physical claim. Often we need to give that # to insurance companies to find documentation but the only way to get that # is to call e-services which is time consuming and not efficient
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Thank you for posting to Dentrix Ideas! The Attachment ID is added to the claim during submission. If you are having issues with Insurance companies finding the information please contact our support team at 1-800-DENTRIX
