Dentrix Ideas

Add a gender option

There needs to be more options other than "male" and "female." we have a lot of patients that don't identify as either and are sensitive to using certain pro-nouns.  

  • Guest
  • Jul 9 2019
  • Released
  • Jun 21, 2022

    Admin response

    This feature is now available in G7.7, which is currently releasing in phases over the next few weeks. Below is a brief overview of the added capabilities.

    Updated Gender Field

    • Ability to select ‘Other’ gender in Dentrix

    • Questionnaires, eClaims, and printed claims have a third gender option

  • Attach files
  • Erin commented
    19 Dec, 2023 07:59pm

    If other is going to be the only other option, we need a field for preferred pronouns. Not everyone (esp clinical) goes into the family file everytime.

  • Dr J commented
    28 Jun, 2022 04:23pm

    To follow on to my last comment, in case anyone has a similar question following the recent update:

    The "Other" gender option in Questionnaires isn't an automatic update, but is optional. You have to enter Questionnaire Setup, edit the Questionnaire, then when adding a Patient Info block scroll down to the list of Patient\Spouse Demographics sets with "M\F\O"

  • Dr J commented
    28 Jun, 2022 02:10pm

    Supposedly we just installed this update (on 17.7), however the Patient Demographics blocks in Questionnaires still only have Male and Female. It would be nice for internal use if there was Male\Female\Other\Unknown, to differentiate between someone who has chosen Other, and someone for whom we don't yet have the information.

  • Guest commented
    22 Jun, 2022 05:08pm

    Our office is frustrated there is no option for non-binary in the Dentrix system. its 2022 for CS!! If they're insurance and id card says non-binary and not Male/Female then our records in our system shouldnt make us choose the incorrect gender either.

  • Guest commented
    21 Jun, 2022 06:28pm

    This doesn't apply to the medical field. You can't change the male/female anatomy of teeth no matter what your "preference". Sorry, but this downgrade to our dental software isn't necessary...not even for insurance purposes. Is there a way to delete it from our system?

  • Guest commented
    16 Jun, 2022 09:31pm

    Can we get an update? I know the newer version is supposed to have more options but I am not sure when that is coming out.

  • Michael Farmer commented
    10 Jun, 2022 06:28pm

    Do we have an update on this? It has been a year and I'm trying to find out the status for a lecture I'm giving on the topic soon.

  • Guest commented
    2 May, 2022 09:41pm

    Have there been any updated other than almost 1 year ago for this, We have a few patients that are complaining about this, I can see this becoming something legal in the future if not addressed sooner than later

  • Guest commented
    14 Sep, 2021 02:33pm

    Hello, Is this date expected any sooner?

  • Guest commented
    15 Jun, 2021 05:36pm

    Our office is all for it. ASAP.

  • Rob Joseph commented
    15 Jun, 2021 03:59pm

    Need to have gender at birth, then either gender identity or preferred pronouns etc.


  • Guest commented
    9 Jun, 2021 05:09pm

    Can you give us an update to adding this? This needs to be added yesterday and was brought up almost a year!

  • Guest commented
    17 May, 2021 03:11pm

    Please add this ASAP! This can cause insurance delays!


  • Shelsea commented
    5 May, 2021 09:40pm

    Is there any update to the additions of gender neutral?

  • Guest commented
    25 Jun, 2020 07:33pm

    Hello, this was raised over a year ago at least. Why are we still lacking additional gender options?

  • Admin
    Ashley Watkins commented
    20 Feb, 2020 05:08pm

    Thank you all for the feedback and suggestions. We plan to start development to add an "other" status shortly. For insurance purposes, the option will need to be a selection and not a free form field. However, there are other areas, such as salutation, preferred name, or title that can be used to specify pronouns or more detail.

  • Amanda commented
    20 Feb, 2020 04:48pm

    Agreed! Male/Female "sex" is no longer inclusive and "other" isn't good enough either.

    Field needs to be "Gender" and a fill in rather than a drop down.

    THIS NEEDS TO BE EXPEDITED!!

  • Guest commented
    19 Feb, 2020 11:47pm

    This is many months now - is this going to happen soon?

  • Guest commented
    17 Feb, 2020 03:41pm

    Please implement this SOON!  

  • Guest commented
    12 Nov, 2019 09:23pm

    I don't remember ever seeing if this printed on any report we generate for our patients.  Maybe insurance needs it?