Dentrix Ideas

We REALLY need automatic flags when waiting periods are input into Exceptions. Sorry to name drop, but OpenDental can do it. Also, when maximum allowable fees are entered, they should automatically be applied to treatment plans, not just to be referenced. There is so much to look out in too many places that this can all easily be missed and cost the patients and providers time and money.

The solution you provided is not as helpful as it should be. The frequency should be built into the calculation of what the patient owes. Simply providing a place to put it isn't that helpful. We already put that information in the insurance notes. Please truly add this in so it will helpf with the estimates.

Please please please make this a top priority for 2024. I am desperate to have this feature back (absolutely loved it in Open Dental) and it would make everything a million times earier with catching when things will not be covered due to frequency! The current exceptions table does not actually flag or remove insurance estimated due to frequencies and it is incredibly frustrating that this is listed as "released".

So this is NOT available in enterprise! If you are referring enterprise customers to this portal to put in suggestions and this is for the core product that is upsetting to be polite.

Open Dental is far superior when it comes to this feature and how user friendly it is. Please, please, please consider getting someone from Open Dental to help with this, as well as the Open Dental Treatment plan module!!!! It would make EVERYONE'S life so much better!!!!

I think this feature that already exist could be improved upon. it's nice that the info is in there, but it doesn't provide a pop up when scheduling codes with frequency limitations. we were so excited about this feature and were sad to find out it really was nothing more than a good place to put things but that you still have to look it up each time before scheduling. would be nice if it would affect the treatment plans as well so it reflects correctly is a patient will have to pay out of pocket because something is not covered due to being done too soon.

This fall???? This is a standard feature in Open Dental.

Are you ALSO planning to add a field that identifies insurance as an EPO (Exclusive Provider Organization) - this would be HUGE with the new update! As

it is something that gets missed frequently and then we do not get payment!

Another suggestion with regards to the above listed enhancement would be to separate out some of the x-ray codes; i.e. PA's are sometimes covered under basic and not prevent. so. it would be great to separate PA's from the BW category.

In addition, it would be terrific if in the clinical chart you could right click on the tooth number to see ALL history on a tooth.!!! This has been available in Eaglesoft for years and is a great tool to avoid frequency issues on replacement clauses quickly.

This is exactly what I think would bring Dentrix insurance table to the next level!

I agree, something similar to Open Dental insurance module would be awesome. I like how there's is set up. It makes it easy to put in individual code limitations and frequencies and even a screen for common code frequencies (preventative codes) I almost miss Open Dental for this specific feature.

This will be a great help! When will the G7.4 be available?

Would this be for Dentrix enterprise as well?

This would help so much and be a great time saver on the backend! Just needs to not be too cumbersome for the person entering the data.

YESSSS!!! This would be amazing!

SOFTDENT HAS HAD THIS FOR YEARS

Yes, please.

YES! YES! YES!

Yes please, This would help a lot.

Yes, please!