Dentrix Ideas

Fix loading times for G7.3

Ever since the last big update load times for all modules is ridiculously slow, even on my extremely overpowered desktops. Server is overpowered as well so that's not the issue, once the modules are loaded they switch quickly, just initial load is SOOOO slow since the update (10+ seconds or more)

  • Guest
  • Jan 3 2020
  • Already exists
  • Mar 5, 2020

    Admin response

    Thank you for the information. we kindly request that for all concerns of program issues, please reach out to support and troubleshoot further 833-471-2273.

  • Attach files
  • Guest commented
    6 Apr 03:33pm

    It was easier without all the "technology". Just saying...

  • Nelle Pedersen commented
    29 Jul, 2021 03:21pm

    We have been dealing with severe load times, freezing screens, in the ledger and chart modules since our G7 upgrade. Our IT team has been trying to come up with a fix and are working with Dentrix, but NOTHING fixes the issues we have. Dentrix, stop offering upgrades until you're sure of performance. This is completely frustrating.

  • David Orlans commented
    16 Jun, 2020 02:33pm

    I had the same problem after upgrading from G6 to G7. I am ready to dump this package it is so slow. I read that LLMNR was an issue in earlier builds. I would rather have an answer from Dentrix.