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Vote
There is a need to be able to increase font size in the family file
No description provided
Created 19 Jun 21:19 by Guest
Family File
0
Needs review
6
Vote
Categorize in Family File
In the family file/more information the patients should be color coded according to active, inactive, and non-patient status, so it would be easier to schedule for the appropriate patients.
Created 22 Nov 15:42 by Guest
Family File
0
Needs review
9
Vote
The Appointment Time Pattern should not block an appt from being booked if there are too many Xs or slashes. Our practice does not use them and it's time consuming to have to go to that area to alter the time pattern just to be able to book an additional appointment. It should allow us to book as many appointments as we choose without having to alter the time pattern.
It is very time consuming when we cannot schedule an appointment without adjusting the time pattern. We do not need time patterns at our office.
Created 26 Apr 20:59 by Guest
Scheduling
3
Gathering Feedback
6
Vote
Insurance report by fee schedule
There should be a report to see all insurances by selected fee schedule. For example we are currently in network with dentemax and there are many plans that use that fee schedule since dentemax isn't insurance coverage and only a network fee sched...
Created 21 Nov 18:49 by Guest
Insurance Maintenance
1
Needs review
6
Vote
Option for Perio chart to eliminate pop-up
Please add an option or setting to disable the perio chart popup window that asks if I want to clear bleeding saved from previous exams. This is incredibly annoying every time I open the perio chart.
Created 20 Nov 19:44 by Guest
Charting
2
Needs review
5
Vote
Ability to run Insurance Carrier List arranged by insurance group number
Having a report that lists insurance carrier group numbers in order would help identify duplicate plans for maintenance purposes.
Created 29 Jan 21:35 by Guest
Insurance Maintenance
0
Needs review
1
Vote
Offer a customer representative/advocate for customers to escalate issues to.
There is no escalation path when a customer is stuck on resolving a problem
Created 05 Nov 20:13 by Guest
General
0
Needs review
1
Vote
Eligibility should not erase notes and should not check plans without payor IDs
We have two insurance plans entered solely for us to be able to manually use the eligibility status part of dentrix. however, the new system tries to check eligibility for these plans even though there's no payor ID. when it does this it erases ou...
Created 05 Nov 16:08 by Guest
Eligibility Essentials & Pro
0
Needs review
1
Vote
Aging Report
Aging and Credit reports should print with ease and not re-calculate before doing so.
Created 05 Nov 14:12 by Guest
Office Manager
0
Needs review
1
Vote
Selected Appointment Reminder Quick Label
You should be able to customize any Quick Label. It doesn't make sense that if a patient has more than 1 appointment scheduled, it will only print out the next scheduled appt with your custom design. If you select the appointment so you can print ...
Created 05 Nov 13:48 by A W
Appointment Book
0
Needs review
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