Dentrix Ideas

5 Vote

Reinstate having the eclaims verification prompt for x-rays needed

The eclaims verification no longer alerts us to needed attachments if they are not attached. A call to Support informs me that this feature is no longer available. Please reinstate this feature to ensure claims are processed correctly. Otherwise, ...

Created 11 Mar 12:56 by Guest

Claims

Needs review
81 Vote

Automate write-offs for managed care/other insurance plans.

Provide a way to charge the provider's fee and then automatically write-off the difference between the provider's fee and the insurance plan's fee schedule. Calculate and display the write-off amount for the portion billed to insurance. Allow the ...

Created 09 Jul 04:35 by Guest

Insurance

Future consideration
23 Vote

Changing provider automatically when it's moved to a different column

So much quicker to move appointments between providers if someone is out or someone cancels. Make each column assigned to a provider and have the appointment autochange to that provider when in that column.

Created 08 Aug 15:09 by Guest

Appointment Book

Needs review
5 Vote

Dentist as exam provider on hygiene appts to give accurate scheduled provider totals.

Doctor exams are not included in hygiene production. Currently when adding exams to hygiene schedule, they have to be under the hygienist. This causes numbers to be off when looking at daily scheduling goals and where the hygienist is starting on ...

Created 10 Mar 18:36 by Guest

Scheduling

Needs review
80 Vote

Server 2012 essentials compatibility

Make Dentrix compatible with server 2012 essentials. No CALS needed for up to 25 users/devices. Can run as a VM and has very easy admin utilities. Looks like an ideal fit for most dental office sized networks.

Created 09 Jul 04:18 by Guest

General

Gathering Feedback
4 Vote

latest update, Dexis

#1 your last update was terrible. It screwed up our computers for days. #2 totally unacceptable you changed how Dexis integrates with Dentrix. We don't like the Dentrix Imaging software. Now we have to go through extra steps every time we want to ...

Created 10 Apr 16:26 by Guest

Smart Image

Needs review
1 Vote

add day on the quick label reminder appoitment

It will be helpful to add the day to show on the reminder appointment card for patient to know the day of the week for their appointment.

Created 16 Jul 18:32 by Guest

Appointment Reminders

Needs review
1 Vote

Ability to delete treatment planned items by procedure code across all patient

In our case, we migrated from a cloud based PMS back to Dentrix in February 2026. The previous PMS would put any procedure scheduled on an appointment as a treatment planned item. This resulted in MANY patients with treatment planned D1110, D0120,...

Created 16 Jul 16:53 by Guest

Treatment Plan

Needs review
1 Vote

Login Each Day

Even when we leave time clock and appointment book open, we have to sign in with username and password at the beginning of each day. We did not have to do this until about 2 weeks ago.

Created 16 Jul 14:42 by Guest

General

Needs review
1 Vote

Change Perfect Day Scheduling after a certain date only

We would like to be able to change Perfect Day Scheduling as of a certain date, for instance the New Year, without changing all of the existing Perfect Day scheduling blocks prior to that date.

Created 16 Jul 13:56 by Diana W

Scheduling

Needs review