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Vote
Use preferred name for confirmation reminders
When sending confirmations through the Hub via text or e-mail. A "token" needs to be added to include patient's "preferred name".
Created 26 May 21:12 by Lindsey Hansen
Appointment Reminders
3
8
Vote
Would prefer to have the option back to change providers. In previous version we were able to change this as long as it wasn't moved to history. Now it also includes the inability for procedures that are linked to insurances claims. This means if we didn't happen to catch the error prior to creating and entering any payments we have the delete everything to recreate the claim to the correct provider. Dentrix has only created room for error for us, if we inadvertently deleted without making notes of when payment was made and amount per procedures. Also, version 23.2 does not allow us to copy and paste any claim notes related to the claims. These notes were beneficial for us current or future follow up and reference.
No description provided
Created 08 May 21:23 by Lin Seckinger
Ledger
0
Needs review
4
Vote
Be able to search scheduled appointments by code
No description provided
Created 28 Aug 18:13 by Guest
Scheduling
0
Needs review
2
Vote
Dentrix Hub texting needs a send icon
When I am composing a message I am used to pressing the 'Enter' key to go down a line. If I press 'Enter' on the Detrix Hub Text it will send the message. This can be a problem because I am sending incomplete information to a patient. Have a 'Send...
Created 24 Apr 19:26 by Guest
Patient Engage Live & Mobile
2
Needs review
8
Vote
ATTACHMENTS FROM PRE-AUTHS NEED TO FOLLOW OVER TO CLAIMS
WHEN WE SPEND THE TIME TO ATTACH IMAGES AND XRAYS TO A PRE-AUTH AND SUBMIT IT IT WORKS GREAT BUT THEN WHEN WE COMPLETE THAT PRE-AUTH TX THE PRE-AUTH NUMBER TRANSFERS OVER TO THE CLAIMS BUT THE ATTACHMENTS DO NOT TRANSFER OVER. IN THE PAST THIS HAS...
Created 01 May 16:33 by Scott Whiting
Claims
5
Needs review
6
Vote
Preventative Services Do No pull from Max
We have alot of Delta Dental plan where preventative services do not apply/ pull from regular annual maximum. You really need a selection in the insurance file that would designate a plan this way so that estimates for treatement would be correct ...
Created 27 Dec 17:46 by Guest
Insurance
1
Needs review
1
Vote
Add Birthdate on walkout
This will help for nonprofit practices, and it will be good to have the option
Created 22 Aug 21:06 by Guest
Ledger
0
Needs review
2
Vote
Allow claims window to be resized. Unable to enlarge the window.
No description provided
Created 23 Apr 13:44 by Guest
Insurance
0
Needs review
4
Vote
Ability to Customize Journal Entry "Types" under Definitions in Practice Set-up
It would be very helpful to have the option to edit the Journal Entry "Types", for instance, under the definitions section of Practice Set-up in the office manager.
Created 22 Aug 16:29 by Guest
Office Journal
0
Needs review
4
Vote
Clinical note font size save to new size
We would like the clinical font size to be saved to a different font size so we are not having to change it daily.
Created 22 Aug 15:13 by Guest
Clinical Notes
0
Needs review
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