Dentrix Ideas

2 Vote

Better timing on automated phone messages

Our patients are complaining that they are receiving phone calls too early on a weekend to tell them they are overdue for an appt. Phone calls of this nature should be limited to business hours but that feature is not working so we had to disable ...

Created 14 Mar 17:04 by Bernadette Mangione

Patient Engage Live & Mobile

0 Needs review
3 Vote

Appointment display info

There should be a way to add individual "patient info notes" to the schedule view - stuff like "wants a blanket" "takes a long time to numb" "premed" so people can avoid having to click through 50 pop-ups of things that don't pertain to their job....

Created 10 May 22:45 by PB

Appointment Book

0 Needs review
5 Vote

Appt book more capability in schedule

I want to have winter hours and summer hours blocked. I can only choose ONE open hours schedule, provider schedule does not change what my scheduling coordinator sees. If I want diff hours for 6 months than the other six months, I have to do each ...

Created 03 Sep 13:25 by Guest

Appointment Book

0
4 Vote

To be able to permanently lock guarantor notes in the ledger.

Since Dentrix only allows primary and secondary providers to be able to note a patient's chart in the clinical notes, it would be beneficial for office staff to be able to note an account in the guarantor section and be able to lock it so that it ...

Created 06 Jul 22:02 by Guest

Charting

0
3 Vote

A list of individual patients that have Credit Balances .

There is not a way to print a list of individual patients that have Credit Balances on their Accounts. Not credit Family Balances, but individual Ledger balances.

Created 09 May 21:41 by Guest

Ledger

1 Needs review
1 Vote

Practice Analysis Report to include list of patient names

I called customer service - CSR Jason, Case# 03269037- and was told that the report that will show the names of the patients is not currently available in Dentrix. It is limited to getting us the Practice Analysis report that will filter the provi...

Created 13 Jan 22:18 by Guest

Office Manager

0 Needs review
1 Vote

Payment agreements for specific patient, not whole family

There should be the ability to set payment agreements to a specific member of the family, rather than the whole family. I do not want to have to split a member out of the family especially if they are on the parent/spouse's insurance. If Dentrix d...

Created 13 Jan 21:52 by Cathy Shen

Ledger

0 Needs review
3 Vote

INACTIVE PATIENTS TEXT IN A DIFFERENT COLOR

Instead of having all types (active, inactive, etc) of patients in black text, it would be helpful to have inactive patients names in a different color or bold font?

Created 06 May 14:57 by Trish Croker

General

0 Needs review
5 Vote

Adding Alerts to insurance, therefore it would pop-up on patients account that have that insurance

There are some insurance only allow 2 fillings a year for instance or a preauth is required for anything over $500.00. It could be just the plan (group#) It would be nice to flag (Alerts) these accounts so when a patient is coming in the alerts is...

Created 27 Aug 18:44 by Guest

Insurance

0
5 Vote

Merging Duplicate Accounts

when Account is Created to an Existing Account pt is new to the Office New Patients are Duplicating when Pt. is on schedule once created does not go to the existing created account

Created 27 Aug 18:20 by Guest

Office Manager

1