Dentrix Ideas

1 Vote

Please change the thank you for confirming message on PE, case 04115455

Please change the thank you for confirming message on PE, case 04115455

Created 02 Oct 16:31 by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

"Check In" text needs to say Update Requested, needs to be customizable

Families with multiple patients do not know who to fill it out for. The text led link in no way corresponds with patient check in. It needs to be labeled correctly and we need to make sure it is understood who is requiring an update.

Created 19 Sep 16:23 by Sarah Harney

Patient Engage Live & Mobile

0 Needs review
1 Vote

Ability to customize appointment time increments in Hotlist notifications through Dentrix Hub

The available appointments are in 15 minute increment for Hotlist notifications. Our system is set for 10 minute increments. For instance, I have an open appointment at 8:50. I can only send out the notifications for 8:45 or 9:00. Makes no sense t...

Created 17 Sep 17:03 by Chrissy Boothroyd

Patient Engage Live & Mobile

0 Needs review
1 Vote

printable forms through patient engage

If the patient is unable to access the link and the office does not have a kiosk then atleast the forms would be able to be printed and filled out.

Created 05 Sep 22:13 by Guest

Patient Engage Live & Mobile

0 Needs review
4 Vote

It would be nice to have the text phone number reroute to the office number

Patients like convenience and since the text phone number is completely different from the office number, it would be nice for the text phone number to reroute to the office number. Patients want to be able to save the number and just call it. Ins...

Created 05 Mar 15:48 by Guest

Patient Engage Live & Mobile

0 Needs review
13 Vote

Patient Engage Live+ PE mobile= Dentrx Hub + Go to Connect

PLEASE UPDATE AND COMBINE ALL FEATURES TO ONE!! We recently switched over from Weave to P.E and pretty disappointment with this new feature. I think if Dentrix can up their game and update to one it would be perfect. With weave we were able to do ...

Created 02 Sep 14:41 by C V

Patient Engage Live & Mobile

7 Needs review
4 Vote

Patient Engage Communications Different Languages Compatibility

Many of our patients are Korean, so we would like to communicate with them in both Korean and in English. In Patient Engage communications (welcome, thank you messaging, etc.), the Korean language is unable to save and gets broken when saved (Ex: ...

Created 01 Dec 18:46 by Guest

Patient Engage Live & Mobile

1 Needs review
7 Vote

Very frustrating. Two Way Text & to start a conversation should be combined. Having 2 is a waste of time. They don't always work.

No description provided

Created 02 Mar 14:28 by Nancy K

Patient Engage Live & Mobile

0 Needs review
9 Vote

Send notifications when known software issues are happening.

Please considering sending out notifications to offices in regards to known software issues (Patient Engage, E-prescribe, etc). I spent 40 minutes on hold to be told there was a known issue with Patient Engage and they are working to resolve with ...

Created 02 Jun 15:27 by Guest

Patient Engage Live & Mobile

2 Needs review
1 Vote

Allow Inactive and New Patients to get reminders via Patient Engage

We do not activate new patients until they arrive for their appointment that way if they no-show, we do not keep them in our system. This system has been in place since we started Dentrix. Addtionally, we keep all patients that have not been seen ...

Created 24 Jul 19:22 by Guest

Patient Engage Live & Mobile

0 Needs review