Dentrix Ideas
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Vote
Extra opt out settings in Patient Engage
Add the ability to opt out of save the date text and/or email reminders
Created 16 Nov 21:10 by Colin Cooper
Appointment Reminders
0
Needs review
5
Vote
Link PRE-MED to Health History Module conditions
Patient Engage needs to be linked to Health History conditions so we can send out specific text reminders like PRE-MED or other conditions.
Created 24 Sep 17:33 by Guest
Appointment Reminders
1
5
Vote
Ability to move appointments without triggering email/text confirmation to patient
Sometimes we want to be able to move things around in the schedule, or move an appointment from the pinboard in order to make notes without it triggering and automatic text/email notification to the patient. Would be nice to have a drop down selec...
Created 28 Jul 22:36 by Guest
Appointment Reminders
1
3
Vote
Continuing Care Display List Phone Number Change
Whenever you go onto the continue care list, the home number is automatically the primary number that comes up for all patients. I would like to have the ability to change the number on that list to either the mobile or work number. (mainly wantin...
Created 15 Jun 16:04 by Guest
Appointment Reminders
0
Needs review
1
Vote
Appointment time in texts
Please change the wording for text reminders to: Dr. So-n-So: Lisa's appt. is at 3pm on March 30. Reply 1 to confirm or tap https://yada.yada Call the office at 999-111-5555 if you need to reschedule or reply 9 to cancel.
Created 30 Mar 19:40 by Shari
Appointment Reminders / Patient Relationship Management - Communications
0
Needs review
2
Vote
Have the option to set timeframe of when emails are sent.
After finding an issue with multiple emails sent to patients stating that they missed their appointment when they really didn't (come to find out it was a glitch in the system) I realized that many of these automated emails that are sent as part o...
Created 01 Feb 22:50 by Guest
Appointment Reminders
1
1
Vote
Procedure code text reminders
Would love a feature to send a TEXT for specific procedure codes instead of just an email.
Created 23 Jan 17:22 by Guest
Appointment Reminders
0
Needs review
2
Vote
Automatically send texts to patients that are marked as a MISSED appt
Since Dentrix can already decifer if a pt is E-Confirmed or not. It would be nice if a text could be sent out after we have marked an appt missed in the appt book. Something as simple as - We noticed you missed your appt today, please give us a ca...
Created 27 Aug 14:01 by Guest
Appointment Reminders
0
1
Vote
Patient Engage - simplify the patient choices to subscribe/unsubscribe
too many choices and for offices that are NOT doing birthday etc and just email and text of appointment the choices should just be text on/off, email on/off, voice on/off
Created 27 Dec 16:33 by Guest
Appointment Reminders
1
Needs review
2
Vote
Communication system in Dentrix Hub is blocking check in messages
According to KB 55719, the check in message is being blocked by carrier as spam. Client would like Henry Schein to resolve the issues of blocked messages flagged in Twilio. Somehow send a code to the carrier to validate an authorized message.
Created 03 Aug 15:53 by Guest
Appointment Reminders
0
Future consideration
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