Dentrix Ideas

4 Vote

Include Nonpatients/Inactive Patients in Patient Engage

Send texts/communication to EVERY patient in our schedule, not just "Active" patients. We're having to revamp how we deal with new patients and emergency visits to make sure all of our patients get the proper communication. Marking every patient A...

Created 7 Jun 02:52pm by Candi Fletcher

Appointment Reminders

0 Needs review
6 Vote

Auto text reminders need reprogramed to ensure that families with multiple appointments are aware of all appointments!

We have been 6+ months of using the DentrixHub/Demand force platform. In this time we have noticed a number of “glitches” but for the purpose of this input I’m referring to appointment reminders and auto texts sent out relating to patient appointm...

Created 23 Feb 04:45pm by Guest

Patient Relationship Management - Communications

4 Needs review
5 Vote

Would like to add custom genders to PI field in questionnaire

Woman, Man, Transgender, Non-binary/non-conforming, other[text box], Prefer not to respond.

Created 18 Mar 03:41pm by Guest

Patient Forms

2 Needs review
2 Vote

able to edit automated recall template in Patient Engage

customer request access in the wordings of automated recall and automated voicemail. in Patient engage

Created 22 Aug 04:36pm by Guest

Patient Engage Live & Mobile

0 Needs review
5 Vote

Group Chat in Patient Engage

A group chat feature within patient engage to communicate seamlessly with various groups within the office (ex. admin team, hygienists, doctors, assistants). This is a feature offered by Weave that was VERY convenient and helpful to quickly get a ...

Created 17 Mar 02:59pm by Guest

Patient Engage Live & Mobile

1 Needs review
3 Vote

Continuing Care Display List Phone Number Change

Whenever you go onto the continue care list, the home number is automatically the primary number that comes up for all patients. I would like to have the ability to change the number on that list to either the mobile or work number. (mainly wantin...

Created 15 Jun 04:04pm by Guest

Appointment Reminders

0 Needs review
1 Vote

Allow just one reminder for the earliest appointment for a patient on dentrix hub rather than a reminder for each appointment.

Sometimes patients are scheduled for multiple appointments throughout the day, and are bombarded and get confused by having all their appointment times sent. This would only send them the earliest appointment so they would show up for that.

Created 7 Oct 08:06pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Spell check needed in PE Live

For some that are horrible spellers. Benefits all. Especially, the patients.

Created 6 Oct 11:01pm by Guest

Patient Engage Live & Mobile

0 Needs review
1 Vote

Automatic integration of Dentrix Patient engage with pre-existing officite webpage

Had Pre-existing Officite Webpage. Was notified to upgrade to Dentrix when Schein discontinued Easy Dental Support. Almost finished with Dentrix training and realized the Officite website which is part of the Marketing package I purchased is not c...

Created 6 Oct 07:50pm by Jeffrey Gee

Patient Relationship Management - Communications

0 Needs review
3 Vote

Add text characters

Please add additional text characters to text messaging to allow for more information to be sent to patients.

Created 7 Jun 06:05pm by Guest

Appointment Reminders

0 Needs review