Dentrix Ideas

3 Vote

Integrate Patient Engage with Schedule/ Patient Chart

Be able to access patient engage in chart. Access patient portal/ secure message etc

Created 14 Jan 13:36 by Guest

Patient Relationship Management - Communications

0 Needs review
3 Vote

Text SMS Campaigns

We need Texting to all patients that are opted in for texting when there are last minute openings. now all we can do is send email campaigns but by the time they see this it's too late. We need real time texting and be able to build the campaign q...

Created 11 Jan 16:18 by Guest

Patient Relationship Management - Communications

0 Needs review
3 Vote

real time sms

So right now there is a 10 minute lag in time. Also, when I log in with my user ID other users logged is also seeing my communication with the patient and unless I tell them hey Im communicating with that patient, they dont know and may start conv...

Created 11 Jan 16:10 by Guest

Patient Relationship Management - Communications

0 Needs review
3 Vote

Hub individual user names

With WEAVE it was very helpful to know which team member is texting the specific patient since we have 4 front team memebers and 3 hygienists that are reaching out to patients it is good to konw who is communicating with them.

Created 06 Jan 18:00 by Guest

Patient Engage Live & Mobile

0 Needs review
4 Vote

Change time allowance in "Hot List" in Dentrix Hub

Our office schedules patients in 10 minute time increments. The Hot List only has 15 minutes hard coded-can't change.

Created 16 May 17:05 by Guest

Patient Engage Live & Mobile

2 Needs review
3 Vote

Patient engage mobile should include patient's allergies and also preferred pharmacy phone #

As with DTX mobile, patient's info included drug allergies. When using PE mobile when out of office to handle emergencies this came in handy. Please include in update.

Created 27 Dec 18:50 by Guest

Patient Engage Live & Mobile

0 Needs review
3 Vote

Email letting us know Demand Force is Not Working

It would be most helpful if you would email us when you're aware Demand Force is not working properly, then we would not need to sit on hold - we know you're aware of the problem and your techs are working on it. Then we can choose not to start ca...

Created 14 Dec 15:23 by Guest

Appointment Reminders

1 Needs review
1 Vote

Add on Dentrix Hub to let the patients sign the form for the practice to be able to have the Info without them having to print out the form.

No description provided

Created 28 Mar 18:44 by Guest

Patient Forms

0 Needs review
5 Vote

Ability to move appointments without triggering email/text confirmation to patient

Sometimes we want to be able to move things around in the schedule, or move an appointment from the pinboard in order to make notes without it triggering and automatic text/email notification to the patient. Would be nice to have a drop down selec...

Created 28 Jul 22:36 by Guest

Appointment Reminders

1
4 Vote

Synchronize the app system GoTo/Phonesight + Patient Engage Live + Dentrix Mobile

We left Weave and now have to use 3 apps to replace one...GoTo, Patient Engage Live and Dentrix mobile. The Patient Engage Live pop up on the desktop does not integrate with Dentrix (Weaves did). Way to many names...GoTo/Phonesight, Patient Engage...

Created 28 Mar 21:06 by Sarah Hanvold

Patient Relationship Management - Communications

1 Needs review