Dentrix Ideas

3 Vote

Email letting us know Demand Force is Not Working

It would be most helpful if you would email us when you're aware Demand Force is not working properly, then we would not need to sit on hold - we know you're aware of the problem and your techs are working on it. Then we can choose not to start ca...

Created 14 Dec 15:23 by Guest

Appointment Reminders

1 Needs review
4 Vote

Synchronize the app system GoTo/Phonesight + Patient Engage Live + Dentrix Mobile

We left Weave and now have to use 3 apps to replace one...GoTo, Patient Engage Live and Dentrix mobile. The Patient Engage Live pop up on the desktop does not integrate with Dentrix (Weaves did). Way to many names...GoTo/Phonesight, Patient Engage...

Created 28 Mar 21:06 by Sarah Hanvold

Patient Relationship Management - Communications

1 Needs review
3 Vote

Correct the Link in Reminders for Broken Appointments

I recently realized this is a major issue for our practice due to the number of patients that need to cancel or reschedule their appointments. There needs to be a new reminder sent when an appointment is broken and placed back on the schedule so t...

Created 17 Nov 17:20 by Gracie E

Patient Engage Live & Mobile

0 Needs review
5 Vote

Ability to move appointments without triggering email/text confirmation to patient

Sometimes we want to be able to move things around in the schedule, or move an appointment from the pinboard in order to make notes without it triggering and automatic text/email notification to the patient. Would be nice to have a drop down selec...

Created 28 Jul 22:36 by Guest

Appointment Reminders

1
3 Vote

Extra opt out settings in Patient Engage

Add the ability to opt out of save the date text and/or email reminders

Created 16 Nov 21:10 by Colin Cooper

Appointment Reminders

0 Needs review
2 Vote

Pre-populate online questionnaires

Questionnaire online access is not available. The patient receives a blank form even if they have a previous questionnaire. This is inconsistent for the patient. Suggestion: Create a secure link whereby the patient information stored in Dentrix is...

Created 12 Jul 17:45 by Guest

Patient Forms

0 Needs review
2 Vote

Correct Dentrix Hub customer Service Links

Customer Service Link difficult to find in Dentrix Hub. When I do find the chat to talk I'm connected to Demand Force who says they can't help me and only provide the contact # to Dentrix or to Dentrix website. Make Help easier to find please.

Created 07 Jul 15:40 by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

LGBTQ+ gender check boxes

for transgender population

Created 26 Jun 13:37 by Guest

Patient Forms

1 Needs review
2 Vote

Add patient phone number to referral slip

Allow referral slip to be customizable with patient phone number, provider email, etc.

Created 23 Jun 14:27 by Guest

Patient Relationship Management - Communications

0 Needs review
2 Vote

signature on ipad for questionnaires

patients should be able to see what they are signing. getting complaints from patients

Created 20 Jun 13:47 by Guest

Patient Forms

0 Needs review