Dentrix Ideas

2,122 Vote

Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Allow users to edit an insurance claim in history. Make it easier to change the insurance plan to bill and resubmit a claim to the corrected insurance plan.

Created 09 Jul 04:54 by Guest

Claims / Insurance

109 Future consideration
1 Vote

Dentrix won't allow us to submit claims if the place of service is hospital

We are an office that treats many children in an out patient setting at the hospital. Dentrix will not allow claims to be sent if the place of service is "hospital" instead of "office". I have spoke to reps who have said that we just have to mail ...

Created 18 Dec 14:17 by Guest

Claims

0 Needs review
1 Vote

Option to list duplicate procedures on separate lines on claim form

Delta Dental is missing the "quantity" column of our claims and only paying on one procedure, even if the quantity is listed as two or three. For example if we take two D0240, they are not catching the quantity of two and only paying on one. It is...

Created 18 Dec 14:12 by Guest

Claims

0 Needs review
3 Vote

Include patient and subscriber demographics and DOB's alongside of the subscriber ID in claims/patient information area.

This would be helpful if you are looking up claim information on an insurance website while having the claim actively open in Dentrix. Currently, you have to completely toggle out of the claim to get to the patient information that the insurance w...

Created 03 Dec 18:03 by Guest

Claims

0 Needs review
5 Vote

PFD Files attachment from Document Centre feature is needed to submit EDI claims and preterminations

No description provided

Created 12 Nov 22:28 by Guest

Claims

0 Needs review
2 Vote

elimination of the exact age of a crown/only

The newest update is now requiring the exact age of a restoration to the day. This is not necessary for insurance purposes, just how old the restoration is in years was sufficient. This new addition creates a halt in the insurance claim creation p...

Created 05 Dec 21:17 by Guest

Claims

0 Needs review
111 Vote

Claim Status Notes Improvements

Ability to delete or not track "batched" or "printed" statuses Ability to create custom statuses Make it easier to write a note with fewer clicks Easily enter a claim status note when entering a check Easier to see multiple notes in one glance.

Created 13 Jun 17:13 by Ashley Watkins

Claims / Insurance

11 Gathering Feedback
24 Vote

Claim Status Notes

Claim status notes are now "hidden" and we now have to double click to open and read notes. Please go back to automatically seeing notes without clicking to open the note section. So much easier to see the notes at a glance when you open the claim.

Created 27 May 16:00 by Guest

Claims

8 Needs review
5 Vote

Authorization Approval/Denial ERA posting

It would be very helpful if pre-authorization ERAs (approvals or denials) could be posted electronically to the treatment plan through the eEOB/ERA system, similar to how payments are entered, rather than having to enter them manually.

Created 08 Oct 19:36 by Guest

Claims

0 Needs review
1 Vote

Itemize Code on the claim

It will be great to have the availability to Itemize the PC and not to show that there are 3 ore more than 1

Created 05 Dec 21:29 by Guest

Claims

0 Needs review