Claim status notes are now "hidden" and we now have to double click to open and read notes. Please go back to automatically seeing notes without clicking to open the note section. So much easier to see the notes at a glance when you open the claim.
Guest
I HATED too!!!!
I have absolutely HATED this feature since it was changed! I really hope it gets changed back!
I 100% agree. I just called support about this. I hope that change it back
yes, so many clicks where there doesn't need to be-
Dentrix was already extremely "clicky" every simple step is made into many steps - now this one as well? Why did it need to be hidden? Please bring it back. This "hidden" section will cause a lot of missed notes. We do not need more CLICKS in dentrix.
I don't understand why they would want to grey the claim status area out to where you cannot see the latest claim update at a glance. Greying out the claim status box is counter productive & should be returned to being able to see it w/out having to click into the box. I use this box all the time & it's taking more time than was needed before to view the claim status/notes.
YESS, as if they could make it any worse! I wish this part would go back to the only way without the individual boxes within that box.