Dentrix Ideas

3 Vote

Assign a Default provider to a specific procedure, so that every time the specific procedure is posted a default provider will be assigned to the procedure automatically.

When e-filing claims, we have to manually change any of the Exam codes from the Hygiene provider to the Dr. provider. Having procedure code specific attachments would save a great deal of time and quite a few frustrations when claims get kicked ba...

Created 17 Jun 14:33 by Guest

Claims

0 Needs review
10 Vote

Attachments for eclaims.

Insurance companies are not receiving attachments that are sent with a CHC#. When attachments were sent with NEA #s, the attachments were received and insurance companies were able to open them. So many of the claims I submit now have to be resubm...

Created 04 Nov 14:21 by Guest

Claims

2 Needs review
2 Vote

DISCOUNT PLANS SHOULD NOT GENERATE CLAIMS OR BATCH

although discount plans are tagged to not bill insurance, it still generates a claim with daily batch. I find it extremely tedious to go on the ledger and hit do not bill on every procedure. Reports also reflect outstanding claims for discount plans.

Created 19 Aug 20:56 by Guest

Claims

0 Needs review
6 Vote

claims manager

Make it to where we can do it all in one screen, instead of going to the ledger to post the insurance payment .

Created 24 Aug 15:29 by Guest

Claims

0 Needs review
7 Vote

ATTACHMENTS FROM PRE-AUTHS NEED TO FOLLOW OVER TO CLAIMS

WHEN WE SPEND THE TIME TO ATTACH IMAGES AND XRAYS TO A PRE-AUTH AND SUBMIT IT IT WORKS GREAT BUT THEN WHEN WE COMPLETE THAT PRE-AUTH TX THE PRE-AUTH NUMBER TRANSFERS OVER TO THE CLAIMS BUT THE ATTACHMENTS DO NOT TRANSFER OVER. IN THE PAST THIS HAS...

Created 01 May 16:33 by Scott Whiting

Claims

4 Needs review
1 Vote

Ability to edit fee on an electronic claim form in box 31

We do some procedures at no charge so we have to print a claim white out the charge in box 31 and snail mail or use the insurance portal to manually enter a claim. We want to send full office fee but we post contracted fees to the ledger. We don’t...

Created 01 Nov 15:54 by Guest

Claims

0 Needs review
10 Vote

Add EOB pdf to individual claims

Would be nice to upload PDF of each insurance EOB to coordinating claim. Makes more direct and less places to open like "Document Center". This would also be fantastic for pre-auths and having auxiliary staff use this! Better staff communication, ...

Created 26 Jul 15:58 by Louise James

Claims

0 Needs review
9 Vote

RESENT DATE

I was informed by support today that the resent date will no longer appear on the insurance aging report. This information is VERY VALUABLE as it prevents me from having to log in individually on each patient to see when I last "resent" the claim....

Created 19 Sep 20:52 by Guest

Claims

3 Needs review
3 Vote

Auto Print Attachments When Printing Claims

When printing secondary claims, any attachments should print as well - it would streamline the process so you don't have to hunt down the information again when you already did for the primary claim. This would also be helpful over-all/working on ...

Created 16 Apr 22:45 by PB

Claims

0 Needs review
4 Vote

Attachments for secondary

When creating secondary claims or estimates it erases the attachments. Make it so that the attachments from primary automatically attach to secondary claims and pre-treatment estimates.

Created 05 Jan 18:48 by Guest

Claims

0 Needs review