We do some procedures at no charge so we have to print a claim white out the charge in box 31 and snail mail or use the insurance portal to manually enter a claim.
We want to send full office fee but we post contracted fees to the ledger. We don’t want to send contracted fees to insurance ( I know you can send posted fees on the claim) but there are many issues with doing that.
Please find a way to edit a charge on the claim that can still be sent electronically. You’d probably be the first PMS to do this and it would be a game changer!!