Dentrix Ideas

2 Vote

Edit information sent on dental claim

There are certain codes that need tooth numbers that Dentrix does not allow to be added. Certain insurance carriers require the box to be filled instead of just a note. An example is D4249.

Created 26 Oct 19:11 by Guest

Claims

0 Needs review
2 Vote

Add boxes to claims submission information to decrease resubmission rates.

Insurance companies seem to miss the narrative in the remarks box. Add boxes into (Ledger> Claim (batched)>Claim Information). Examples of boxes to add: X-rays attached box (almost always have to resubmit with same x-rays stating in narrativ...

Created 19 Oct 15:47 by Guest

Claims

0 Needs review
2 Vote

updating or adding secondary insurance

When adding a secondary or updating a secondary insurance once the month is closed - it tells us that it is an invalid relationship code. We are not able to send electronically it come us rejected when we print it out it shows that the primary and...

Created 18 Oct 16:05 by Guest

Claims

0 Needs review
3 Vote

Unlocking batches and creates

We don't need these messages in the insurance status notes. Please fix this so we can unlock them. Thank you.

Created 16 Mar 20:27 by Guest

Claims

0 Needs review
9 Vote

Option to add Payment Type in Claim for EFT payments

We are now getting payments from insurance companies through EFT payments. It would help if we could add a Payment Type in the claim to say EFT payment. We had been using Electronic Payment for our credit card payment by fax.

Created 07 Oct 20:04 by Guest

Claims

0 Future consideration
3 Vote

Remove automatic deductible when entering insurance payment

Its really frustrating that the new update includes Dentrix assuming where the deductible will apply. I used to be able to speed through entering payments, but now I have to determine where insurance is taking the deductible from AND make sure tha...

Created 08 Mar 17:42 by PB

Claims

1 Needs review
6 Vote

code D4342 is now requiring tooth numbers

Insurance is now asking for tooth numbers on this code they dont pay attention to box 35 and i think dentrix should add in tooth numbers to make it easier.

Created 03 Jun 19:36 by Drew Dental Staff

Claims

2
2 Vote

Notes for denied insurance payments

When an insurance company denies (for example) an examination, we would like to automatically put a note on the payment itself as to why the treatment was denied by the insurance. (And we don't need it per procedure; we just need a general notatio...

Created 19 Sep 16:03 by Guest

Claims

0 Needs review
4 Vote

put nea attachment reference #'s directly on claim in box #35-remarks

When an insurance company can not find an attachment they reject claims and ask for more info. the only way to get an nea attachment # is to call dentrix electronic services which is NOT CONVENIENT. The number belongs on the claim so insurance com...

Created 06 Jul 20:53 by Guest

Claims

0 Needs review
3 Vote

Aquired X-RAY date changed! LEGAL ISSUE !!!

This should not be a suggestion. This is a huge error in the software system. It is changing the aquired date of xrays when attaching them to claims. No matter if attching pre-op or post-op xrays, all dates on the xrays are changed to the date the...

Created 09 Feb 16:37 by Guest

Claims

0 Needs review