Dentrix Ideas

updating or adding secondary insurance

When adding a secondary or updating a secondary insurance once the month is closed - it tells us that it is an invalid relationship code. We are not able to send electronically it come us rejected when we print it out it shows that the primary and secondary both say self. however it is not that way in the family file insurance. There used to be a way of updating the insurance when you opened the claim there was a box to check to update the insurance it is no longer there,

  • Guest
  • Oct 18 2023
  • Needs review
  • Attach files