Dentrix Ideas

1 Vote

Do not automatically put the same procedure code on one line in printed claim when x2 or more of the same procedure are done

Do not automatically put the same procedure code on one line in printed claim when x2 or more of the same procedure are done, as insurances deny it. Insurance companies are requesting all codes be on a separate line with the price per item, as the...

Created 24 Jun 20:53 by Guest

Claims

0 Needs review
2 Vote

The order of the procedures in the claim should be reflected by their order in the patient ledger. For some institutions, such as Medicaid, the order they appear on the claim can cause it to be denied. So the order on the claim should reflect the ledger and not just numerical order

No description provided

Created 29 Dec 18:02 by Guest

Claims

0 Needs review
9 Vote

Change claim status option

It would be nice to have the option to change the status on a claim after it's been received on (like in Open Dental). Example after a claim has been sent, if for some reason we had to resubmit it after a partial payment had been rec'd, be able to...

Created 03 Aug 22:03 by Guest

Claims

0 Gathering Feedback
1 Vote

Acquired and attached dates are reversed in attachments

Acquired and attached dates are reversed when including attachments to insurance claims. Please correct this.

Created 18 Jun 23:10 by Guest

Claims

0 Needs review
2 Vote

Create a setting to STOP attaching the perio exam to the claim when attaching perio chart.

The ins companies do not need this. They need perio chart and x-rays. We should have the option to not attach the perio exam. At least create a setting for offices to have the choice. This was never issue before. It always just attached the perio ...

Created 06 Dec 03:08 by Stacy Borucki

Claims

0 Needs review
3 Vote

Insurance

It's really annoying when you needed to adjust insurance claims (delete insurance claims in order to adjust procedure codes or add lab fee), but then you can't re-enter the payments received "May 1st", because new claim generated after codes or la...

Created 25 May 21:27 by Guest

Claims

0 Needs review
1 Vote

Pre estimate and claims mailing address

United Health Care has a different address for Pre estimates vs regular claims, I wish we had the option to change the pre estimate address in the system so it automatically prints with the correct address not the claims address.

Created 06 Jun 15:33 by Guest

Claims

0 Needs review
1 Vote

Allow selection of default payment type for insurance payments

Most of our payments are electronic so I have to edit that field on the majority of payments. We rarely have paper checks and that is the system default

Created 30 May 12:52 by Guest

Claims

0 Needs review
3 Vote

Dexis Xray dates attached to xray images when attaching to eClaims in Dentrix

When attaching an xray via Dexis imaging inside the claim window from the Ledger, sometimes the date will appear on top of the xray image and sometimes not. It appears to be random with different xrays, but would be great if this issue can be reso...

Created 21 Apr 17:02 by Guest

Claims

0 Needs review
3 Vote

CHC #'s not being recognized by Aetna on secondary insurance submissions

Every secondary aetna submission as a secondary insurer get's kicked back as needing more information( primaries EOB) even though the submission had the primary eob as an attachment that generated a CHC #.

Created 20 Apr 19:00 by Guest

Claims

0 Needs review