Dentrix Ideas

Change claim status option

It would be nice to have the option to change the status on a claim after it's been received on (like in Open Dental). Example after a claim has been sent, if for some reason we had to resubmit it after a partial payment had been rec'd, be able to change it back to sent so that the claim still shows up on our aging report. I know sometimes you can split the claim, but, that's not always the case, it would just be nice to be able to have the option to do this so that it will still show up on reports to be able to follow up on it.

  • Guest
  • Aug 3 2020
  • Planning to Implement
  • Aug 4, 2020

    Admin response

    Thank you for the suggestion! We are planning to implement a feature similar to what you have described.

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