Dentrix Ideas

16 Vote

World Pay is AWFUL!!!

Find a new user friendly credit card processing company to use with dentrix pay. Since the merger and switchover to their new IQ portal, the portal never works. The login never works. The reports aren't accurate and take several days sometimes to ...

Created 08 Jan 16:51 by Guest

Ledger

6 Future consideration
11 Vote

QR Code added on Billing Statements

It would be easier & more efficient to have patients use a QR code on the billing statements to pay their balance .

Created 07 Jul 20:44 by Guest

Statements

1
5 Vote

Need to be able to print a partial billing statement for one family member when all claims are received in for that particular pt

No description provided

Created 02 May 16:18 by Guest

Statements

0 Needs review
5 Vote

Patient History

Need to be able to print a patients history without their payments or insurance payments. Patients who relocate and want their history and xrays transferred should not have to see what the office charges or what insurance pays. Dentrix is great fo...

Created 25 Apr 20:16 by Guest

Ledger

1 Needs review
4 Vote

Changing provider incorrectly credited after payment posted and month closed

My dilemma: A payment was posted to the wrong provider in 1/23. That month has been closed. It is only a $61 payment and it went to an old provider that has not been officially inactivated yet. That payment shows up on all sort of reports. Is ther...

Created 17 Aug 14:49 by Guest

Billing and Adjustments

1 Needs review
7 Vote

UPDATE MULTIPLE LINES ALL AT ONCE TO CHANGE PROVIDER NUMBER IN THE LEDGER

WHILE IN THE LEDGER , BE ABLE TO UPDATE/CHANGE MULTIPLE LINES OF SERVICES UNDER THE SAME PROVIDER NUMBER. I.E.UNDER THE TRANSACTION TAB-DENTAL DIAGNOSTICS-ATTACHED TO PROCEDURE. YOU ARE ALLOWED TO UPDATE/CHANGE UP TO 10 LINES OF SERVICE AT A TIME....

Created 23 Aug 20:41 by Gina Ferris

Ledger

0 Needs review
4 Vote

FIX BATCH INSURNACE PAYMENT ENTRY. NO LONGER KEEP ENTERED PAYMENT INFORMATION

What the hell happen with upgrade G7.4 to G7.5. We upgraded last week and have been having all kinds of issue. Batch insurance does not keep the enter payments when you exit out and save. This is a MAJOR NIGHTMARE when you are entering a $30,000 +...

Created 04 Aug 18:12 by Guest

Ledger

3 Needs review
4 Vote

Single Statements sent within a family

I would like to be able to send individual statements for members under one family. I want to be able to print one statement that the patient owes money and not when where the other patient may hold a credit.

Created 02 Aug 20:37 by Guest

Statements

0 Needs review
5 Vote

Statements

1) Make it possible to change the "balance forward" date when sending a statement directly from a patients ledger (Print/Statements/Send Electronically). 2) Make it possible to add an attachment to an emailed/mailed statement, such as an EOB. 3) A...

Created 03 Apr 18:58 by Brenda Paulen

Billing and Adjustments

1 Needs review
4 Vote

patient discounts

have a default for patients who get discounts that can be put in patient ledger and come out automatically at check out rather than having to put in manually every visit.

Created 27 Jul 15:10 by Guest

Billing and Adjustments

1 Needs review