Dentrix Ideas

FIX BATCH INSURNACE PAYMENT ENTRY. NO LONGER KEEP ENTERED PAYMENT INFORMATION

What the hell happen with upgrade G7.4 to G7.5. We upgraded last week and have been having all kinds of issue. Batch insurance does not keep the enter payments when you exit out and save. This is a MAJOR NIGHTMARE when you are entering a $30,000 + Bulk check. There is no way to keep track where you left off and who was already enter. THIS NEEDS TO BE FIXED ASAP.

  • Guest
  • Aug 4 2023
  • Needs review
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  • Guest commented
    4 Aug, 2023 06:34pm

    Fix Batch insurance payment. Dentrix should retain enter payments until the Bulk check payment is completed. What is the point of the pop up - ?The paid amount and insurance payment amount DO NOT match Save the current Batch insurance payment entry session to post additional claim later? yes -no- cancel.

    What is the point if Dentrix deletes all the information anyway. What a nightmare when entering a large Bulk check.

  • Guest commented
    4 Aug, 2023 06:25pm

    Clearly whoever decided to get rid of THIS, doesn't work in front desk. The batch insurance information needs to be retained until finished.

  • Guest commented
    4 Aug, 2023 06:19pm

    This update is not working with the front office. The batch insurance info needs to be retained until completed.