Dentrix Ideas

5 Vote

When creating claim do not have it flip the codes

When entering treatment it is entered in numerical code order, then the claim scambles the order and when insurance comes in the treatment is out of order making it more work to sort the payment. When it stays in numerical code order it makes ente...

Created 16 Jan 20:19 by Guest

Claims

1 Needs review
7 Vote

Bill UCR fees to insurance, keep insurance fees for production

Our Dr. wants to know his ACTUAL production numbers every day. Since contracted insurance rates are usually lower than UCR fees, those are the #s he wants for production. HOWEVER, when billing to insurance we need to bill our UCR fees regardless. ...

Created 27 Apr 14:40 by Guest

Claims

3 Needs review
3 Vote

Remove claim partially paid box from status notes.

it is too easy for someone to accidentally click it in the notes. we have lots of notes inadvertently clicked partially paid after they have read the note, it is annoying. it was perfectly fine in the payment box where it is still located but has ...

Created 03 Oct 18:31 by Guest

Insurance

0 Needs review
2 Vote

I need a code upgraded allowance for Sel teeth #'s /Arch

I am getting rejections of codes D4241; D4261; D4342 electronically filing the claim to insurance companies. I need these codes to have quadrant, and tooth numbers BOTH in order for the error to not incur. for example; I can go to Delta AZ and ent...

Created 08 Feb 18:07 by Guest

Claims

0 Needs review
5 Vote

BRING BACK THE "UPDATE PAYMENT TABLE" YES/NO BUTTON!!!!

Why is there no longer an "update payment table" yes/no button when itemizing insurance payments for procedures attached to an insurance claim?? I was told by tech support that we have to physically type in any new updated payment to the payment t...

Created 05 Jan 14:30 by Guest

Claims

1 Needs review
2 Vote

Deleting claims that have been closed from a previous month.

Sometimes a zero pay is posted due to incorrect Insurance information. Once the payment is posted and the month has ended there is no way to edit new information for the claim as far as updating Insurance.

Created 07 Feb 17:43 by Guest

Claims

0 Needs review
2 Vote

need frequency on insurance module

dentrix has the ability to see frequency, similar to the continued care module. if insurance can have frequency listed too in the coverage table, then it can automatically show on tx planner module if it's covered or not due to frequency. in other...

Created 06 Feb 23:17 by Guest

Dental Insurance Benefits and Coverage

0 Needs review
1 Vote

Acquired and attached dates are reversed in attachments

Acquired and attached dates are reversed when including attachments to insurance claims. Please correct this.

Created 18 Jun 23:10 by Guest

Claims

0 Needs review
15 Vote

Flag when an insurance claim has a partial payment.

Allow the user to flag an insurance claim as being partially paid when more payment is expected. Include on reports and keep claim current (not in History) and include for batch payment entry until it is complete paid.

Created 11 Apr 22:29 by Ashley Watkins

Insurance

1 Gathering Feedback
2 Vote

Allow orthodontic benefits to be used/updated in treatment planning -utilize the data entered in the insurance section

Allow the information entered for orthodontic benefits to be used when treatment planning/posting just like it does for the primary insurance information. It would be nice to have the system separate the two, without any manipulation of data from ...

Created 30 Jan 23:57 by Guest

Dental Insurance Benefits and Coverage

1 Needs review