Dentrix Ideas

3 Vote

A way to show if an insurer/plan only accepts paper claims or electronic claims

We have run into several plans recently that either only accept paper claims in mail or only accept electronically submitted claims. It would be nice to have a box to check that designates if claims can only be submitted in a certain way.

Created 27 Dec 19:27 by Guest

Claims

1 Needs review
6 Vote

REQUESTING that we can PRINT a claim attachment from the electronic claim while we are in the include attachment area

We need to be able to print attachments on a claim regularly when those claims are not being paid by insurance companies. Because I need to then go into the claim and print the claim and mail them in so then HOPEFULLY, the insurance company will f...

Created 23 Jan 20:40 by Guest

Claims

0 Needs review
17 Vote

Add Effective Dates to Insurance Info

Having assess to effective dates while referencing benefits in family file would be helpful especially when figuring out primary/ secondary coverage, and when dealing with medical claims.

Created 26 Aug 17:59 by Crystal Kinsman

Insurance

0 Future consideration
2 Vote

Number of outstanding claims on aging report

It would be great to be able to total up the number of claims outstanding in each claim category. This has been introduced as far back as 2020! Would love to see this in an update SOON! :)

Created 10 Apr 17:56 by Guest

Claims

0 Needs review
2 Vote

Global Update on Insurance Carrier to not take Assignment of Benefits

It would be great to be able to have the option of Assignment of Benefits Insurance Carrier wide, instead of just patient. When a change occurs, it is time consuming to update every patient instead of the insurance carrier.

Created 10 Apr 15:04 by Guest

Insurance Maintenance

0 Needs review
10 Vote

Can the exceptions update treatment plan estimates?

Currently, the exceptions box has a lot of space for details on exceptions. My concern is that there is a lot of time and effort being put into updating this exceptions box when it has no effect on the treatment plans and we are having to manually...

Created 21 Sep 14:12 by Heidi Ball-Kilbourne

Dental Insurance Benefits and Coverage

4
4 Vote

Allow attachment of PDFs for supporting data for eClaim submission.

This would allow us to send supporting documents to primary plans but also send returned EOPs to secondary in a more streamlined manner.

Created 11 Aug 17:12 by Guest

Claims

0 Needs review
5 Vote

Audit Log for Insurance Plans

See who & when plans were edited when having multiple people working insurance verifications

Created 04 Apr 17:38 by Guest

Insurance Maintenance

0 Needs review
3 Vote

Add a calculation feature STAT for Alternative Benefit/ Downgrades

Add a feature to calculate Alternative benefits/ downgrades for fillings and crowns!! spending to much time manually calculating when we have a system/ tool that can help us! Thank you:)

Created 28 Nov 20:10 by Guest

Insurance

0 Needs review
14 Vote

If Primary Insurance Pays in Full, Don't Give Option to Create Secondary Insurance Claim

I ran the "Secondary Insurance Claims Not Created" report, and every single one of the entries was for a claim that was paid in full by the primary insurance plan. They just happened to have secondary insurance, which did not need to be used. Dent...

Created 30 Mar 14:44 by Guest

Claims

0 Future consideration